Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great customer service
on April 7, 2023
Posted by: Bruce G
Verified Purchase:Yes
I love my Keurig Supreme plus. I drink my coffee slowly throughout the morning and always have a fresh, hot cup when ready. I recently had a problem and the customer service team went above and beyond to make sure I was happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on April 7, 2023
Posted by: Rats
Verified Purchase:Yes
Good technology and easy to use. Not our first. Or our last.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Not Good...
on April 6, 2023
Posted by: AngryMoneyWaster
After receiving this as a warranty replacement, the K-Supreme Plus stopped brewing correctly. The same issue with the first coffee maker (which didn't even last a year), the spring on the hinge becomes loose and doesn't close all the way, so the contact with the cup isn't solid. Coffee comes out looking like tea.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Outstanding customer service!
on April 6, 2023
Posted by: RB42
Verified Purchase:Yes
We bought the first of this model almost nine months ago. It failed during the descaling function. We called Keurig and in one phone call our new replacement unit was on its way. Unfortunately, that second unit experienced the same failure. Again Keurig sent a third identical unit which works perfectly right now. We love this model and I'll probably call their service department to see if there's anything I can do to prevent a third failure. Fingers crossed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
K Supreme Plus
on April 6, 2023
Posted by: Brenda4751
Verified Purchase:Yes
Absolutely love this coffee maker. Of course, I've had many Keurig units and with each one, I can't imagine it could be any better than the previous one....but they always find a way to improve. The new single-serve units seem to have a much richer flavor due to the new design with the drip method. Love it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great coffee maker
on April 5, 2023
Posted by: RoseLiz
Verified Purchase:Yes
This is actually a warranty replacement,. I really loved my Keurig till it had a problem but am very pleased with Keurig replacing it and allowing me to continue enjoying my coffee:)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Replacement is much noisier
on April 5, 2023
Posted by: Rocky Mtn coffee drinker
Verified Purchase:Yes
We had to replace our first Supreme machine as it failed during a descaling procedure. The replacement came quickly but appears to make more noise than the first one. We liked the sound og our original unit.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent support
on April 4, 2023
Posted by: TDHH
Verified Purchase:Yes
Complete Understanding and quick response to issue and timely replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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