Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Stopped working
on August 26, 2021
Posted by: Bethm58
Have had for 6 months and it quit brewing. Spits all over the counter. And yes I descaled and used cleaning pods. I took my old keurig to work that I’ve Had for years and years and it is still working! Something to be said for the original!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 27, 2021
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: LaQ Maria
Verified Purchase:Yes
This is our 3rd keurig. Loved the others for our daily coffee, but this takes it to a new high.
Strength and temperature selections, and multi-wholes punched in the cups, makes an improved cup of coffee. Love to preprogrammed these levels so you do t have to enter them each time!
Strength and temperature selections, and multi-wholes punched in the cups, makes an improved cup of coffee. Love to preprogrammed these levels so you do t have to enter them each time!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very bad
on February 23, 2023
Posted by: Rj46
This product worked great up until you descale it. After using Keurig’s descaling product, the entire coffee maker quick working. Only had it of 60 days. Seems the whole thing just quit after descaling.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 24, 2023
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Mickie153
Verified Purchase:Yes
I love the Supreme Plus but I hope it lasts longer than the last one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Multi-Stream worth the upgrade cost
on September 28, 2021
Posted by: DaveC123
My very old model was still working but extremely noisy (one of the original lineup), the new machine with multi-stream has definitely improved my coffee (I didn’t change anything but the maker). Bonus it’s practically silent :)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
YOU NEED THIS IN YOUR LIFE
on January 27, 2021
Posted by: FeedMeMore
I am shook. I literally can’t comprehend with how good this is. Its like God made this contraption fit to my liking. I could choose exactly how I want my cup of hot, dark, silky coffee. Close your eyes and imagine the smell of coffee. I dont know what you smell but its definitely not this smell man. It is FRESH. I literally want to cry cause of how perfect this is. Save yourself from the reviews cause I dont know what these hooligans are saying but this review is all you need. I don’t know where this has bean, but, It’s brew-tiful. Words can’t espresso how good this coffee is i really love it a latte. For real though, trust me. You and this machine will be the perfect blend. Good night and you’re welcome #NotSponsored #IShouldGetPaidForThis
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
DOES NOT last 3 months!
on May 18, 2021
Posted by: eknop
my husband and I bought this for each other for Christmas this year and by March the unit stopped working completely. Keurig was great and had another one sent right away. In March we received our replacement brewer and today, May 18th it died again! I have read through the reviews and it seems like it has happened to many other customers. They are shipping me another on however I am guessing that in 2-3 months I will be calling Keurig again. : (
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Joes and ann
Verified Purchase:Yes
We luv it, but there is no way to take the apart where the k-kup is lodged to clean it. Our old one you could clean the needle and take it apart and soak in vinegar.
I would recommend this to a friend!
Written by a customer while visiting keurig.com