Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Morning wake up
Verified Purchase:Yes
Love this coffee maker because it is compact & does not take up a lot of room on my kitchen counter. It makes coffee in different sizes & it’s delicious!
I have the stainless model.
I have the stainless model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CJH18
Verified Purchase:Yes
The original unit purchased 6 months ago had an issue so I contacted customer service. Took some pictures as asked and emailed the info back to customer service. The replacement unit arrived in four days. Awesome dealing with a company that stands behind their products like this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tcamreview
Verified Purchase:Yes
Thank You to Keurig Customer Service! Our Keurig Supreme Plus was about one year old and suddenly quit working. Working with customer service fairly quickly determined repair was not an option and the rep gave us the detailed steps to replace it. The process was easy, very well communicated and handled efficiently.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Passen33
Verified Purchase:Yes
Was given as a gift and has had to be replaced already. Just stopped working. Seems to be a very sensitive machine. Feel its cheaply made. Had much better experience with other Keurig coffee makers.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SheilaE
Verified Purchase:Yes
I love the flavor of the coffee it makes. Easy to clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not true to brew size
on April 11, 2023
Posted by: dune bug
My K supreme plus brewer brews less than what is chosen. I hit 12 oz button and it consistently brews about 9 oz. Each brew size I choose brews about 2 -3 oz less. I hit 4 oz and it brews about 2. the machine was purchased in July 2022 and is used by one coffee lover. Big disappointment
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 12, 2023
Thank you for your review. We are sorry to hear you are experiencing inconsistencies with the brew from your K-Supreme Plus coffee maker. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Please feel free to visit the support page on our website for helpful tips and videos on how to descale your brewer properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mom of boys
Verified Purchase:Yes
My Keurig K supreme stopped working and I called customer service and within three days I had a brand new replacement. I would definitely recommend carry goods all I have had for the past 15 years
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kbuck
Verified Purchase:Yes
I love it ! Love keurig ! Long time customer love the coffee and have had different keurig coffee makers over the years never disappoint I am a fan
I would recommend this to a friend!
Written by a customer while visiting keurig.com