Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cat Mamma
Verified Purchase:Yes
We have had our supreme plus form13 months and it quit working
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jimbo52
Verified Purchase:Yes
Replacement for one that lasted a year. Customer service was excellent and a new one was shipped promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deedee22
Verified Purchase:Yes
This is a replacement, which Cs is amazing. I love my K-Supreme single cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bre65
Verified Purchase:Yes
The new k Supreme plus is a great coffee maker we are very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped Working Entirely Won't Turn On
on April 18, 2023
Posted by: Melon2580
I have only had mine a couple of years, maybe 2-3 years. It is the same stainless steel model. I went on vacation, stopped using it for 8 days and came back and turned it on. I ran one cycle to flush out old coffee and stagnant water. It brewed a small cup and then just died. I mean died. No lights, no circuit, no power. Dead to the world. I watched a YouTube video with a guy fixing the circuit and resetting a small component and then he showed a 25-minute fast-forward of taking apart the machine to get to that component. It's pretty silly. I'm not sure I want to waste my time under the hood for a possible fix. This is a pretty unreliable product from what I can read here and I second those customer thoughts.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2023
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: DebraD
Verified Purchase:Yes
I like this kuerig better than any other machine that I ever bought GOOD JOB.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 24, 2023
Thank you so much for your kind words! We are thrilled to hear that you are loving your K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Debra4
Verified Purchase:Yes
My K-Supreme Plus (which I love) stopped working less than a year after purchase and when I called customer service, she was really nice and didn't take too long before she just ordered me a new one. I had my replacement Keurig within 3 days after my call. I was so thrilled with Keurig for their customer service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Justnging
Verified Purchase:Yes
This was a replacement and perfect for us. Great for a couple of old people who has coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com