Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: BigTex
Verified Purchase:Yes
My old Keurig 2.0 finally bit the dust after years of faithful service. I bought this K-Supreme Plus because I was looking for a nice coffee maker with easy to use options that each family member could adjust the brew to their liking. What I did not want was a smart coffee maker controlled by my phone. I needed something my 88 year old mother-in-law could use without help. So far, I’m very happy with the performance of my new K-Supreme Plus. The only thing I’m not excited about is that it leaves some coffee around the bottom of the K-cup receptacle. When I remove the spent pod, the bottom of the pod has a ring of coffee around it that either drips on my hand or the floor. My old Keurig didn’t do this, possibly because it was tilted slightly in stead of flat at the bottom. This isn’t a big deal but I wanted to mention it. Overall I’m very happy with my new K-Supreme Plus coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JeeperG
Verified Purchase:Yes
This Keurig brewer does what it is supposed to do. It would have been nice if it accepted taller travel mugs.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Thanks so much for your review. We're glad to hear the K-Supreme Plus brewer is performing as expected and appreciate your feedback!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is by far the best Keurig I've owned. The strength and temperature settings are so useful and being able to save my preferences is ideal. It's small footprint is good for saving counter space.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Mjanderman
Verified Purchase:Yes
Good features but only lasts 2 years. This my third machine. The last two died after 2 years
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for taking the time to share your review and feedback. We are confident in our quality and stand behind all of our products. If you have any concerns, please do not hesitate to contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Kentoo
Verified Purchase:Yes
Check my history! I’ve purchased so many brewers. The last one quit working too soon!! Keep saying add water, when the reservoir was full. The new one I just bought, gave me the add water, when it was full!! What gives!! And your serial number registration is a joke. I tried and tried . I finally gave up. No registration!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, we'd be happy to help you with your coffee maker. Simply give our Consumer Care team a call at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: Jay Betts
Verified Purchase:Yes
The k-Supreme is amazing. Wish now my old Keurig had died sooner. The Supreme punches 5 holes to let water seep through the coffee and the flavor is sooo much tastier not that the old Keurig was bad, just Sipreme is much better.
My wife and I have our own preset way we like our coffee - temperature, strength and volume.
Just push the number we programmed and out comes the coffee just the way we like it.
Just push the number we programmed and out comes the coffee just the way we like it.
The size is smaller so that makes it even better plus the water container has a handle for easy carrying to fill it.
Can’t say enough good. Only con is I am drinking a little more coffee these days.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Cat1313
Verified Purchase:Yes
It works as good as the one we had to replace. My issue is the one replaced (same model) was only 17 months old and the warranty is only 1 year. Our older model is still working but we love the smaller footprint of this model. If this machine only lasts 18 months, we'll be shopping for other brands.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Deb Green
Verified Purchase:Yes
I love my K-Supreme Plus with the exception that for some reason it won't brew a full 10 oz or 12 oz cup. I've tried doing a reset & spoke toa rep who told me to clean the needles. That did not work either. I will continue to use it until I can figure out how to fix this. I have owned many Keurigs over the years & never had this problem with a brand new machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
We understand your frustration and apologize for your inconvenience. Please call our Consumer Care team at 866-901-2739. We will be more than happy to help resolve your issue.
Written by a customer while visiting keurig.com