Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: BigTex
Verified Purchase:Yes
My old Keurig 2.0 finally bit the dust after years of faithful service. I bought this K-Supreme Plus because I was looking for a nice coffee maker with easy to use options that each family member could adjust the brew to their liking. What I did not want was a smart coffee maker controlled by my phone. I needed something my 88 year old mother-in-law could use without help. So far, I’m very happy with the performance of my new K-Supreme Plus. The only thing I’m not excited about is that it leaves some coffee around the bottom of the K-cup receptacle. When I remove the spent pod, the bottom of the pod has a ring of coffee around it that either drips on my hand or the floor. My old Keurig didn’t do this, possibly because it was tilted slightly in stead of flat at the bottom. This isn’t a big deal but I wanted to mention it. Overall I’m very happy with my new K-Supreme Plus coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JayR1
Verified Purchase:Yes
I hope this one last more than the last two that stopped instantly at only about one year each
Response from keurig.comBy Keurig Consumer Care, August 22, 2025
We are very glad you are enjoying your coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Philip Smoot
Verified Purchase:Yes
The first one I got would not turn on after a couple months and the second one would not turn on on second day.
Written by a customer while visiting keurig.com
Posted by: LIAdams
Verified Purchase:Yes
I love it! Works great. I love the programmable options. I love the slim look.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2025
Hi, thank you for sharing your feedback on the design of your new Keurig coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: DocJo
Verified Purchase:Yes
Love the new machine. Many choices and works well for me, who likes a small cup very strong and hot, while my spouse likes a very large cup medium heat and strength. I only wish the buttons were in the front of the machine and not on top. I’m in a wheelchair and can’t see them or use them without difficulty.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 22, 2025
Thank you so much for your review and feedback! We're very glad you're enjoying your coffee maker.
Written by a customer while visiting keurig.com
Posted by: Safarigirl
Verified Purchase:Yes
Poor rating. Very disappointing.
Started out fine, but soon began deteriorating
. Same problem of getting bitter coffee and needing extra sweetener to mask bitterness.
Do you have a better quality coffeemaker? I will pay difference in cost.
Started out fine, but soon began deteriorating
. Same problem of getting bitter coffee and needing extra sweetener to mask bitterness.
Do you have a better quality coffeemaker? I will pay difference in cost.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: 4MaryAnn
Verified Purchase:Yes
I like that the k-cup is punched with extra holes which allows the coffee to have a better enriched flavor. It does take a bit longer for the hot water to flow through but worth the wait since you get a much hotter cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Cheryl O
Verified Purchase:Yes
I really like this coffee maker so far. I've had it since last week and it fits good on my countertop and makes great coffee. I like this model much better than the Supreme.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words, Cheryl. Happy Brewing!
Written by a customer while visiting keurig.com