Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: DanMc
Verified Purchase:Yes
Makes great coffee. Multi-stream makes a rich cup of coffee. The favorite buttons really help. The variety of settings allows the selection that suits every taste.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 29, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: ANUM2
Verified Purchase:Yes
Second one, last one lasted 3yrs. Hope this one holds up longer. Brews 4-5 10oz k cups daily. Sometimes hot water only for tea. Still splatters everywhere when brewing, a small rubber funnel would fix that quickly!!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Kimbersnow
Verified Purchase:Yes
Easy to use with temperature adjustments and flavor strength. Looks esthetically pleasing on the kitchen counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Brew speed: excellent.
Window indicator: fair (too small) difficult to read.
Backlit button controls: excellent - bright
Fit and finish: good - but internal filter lock does not click in reservoir.
Coupons included with coffeemaker were outdated by several months. There was no code to apply coupon on first order. Purchase coffeemaker- and membership not recognized for discount on first order. This is my second order in three years for this model.
Window indicator: fair (too small) difficult to read.
Backlit button controls: excellent - bright
Fit and finish: good - but internal filter lock does not click in reservoir.
Coupons included with coffeemaker were outdated by several months. There was no code to apply coupon on first order. Purchase coffeemaker- and membership not recognized for discount on first order. This is my second order in three years for this model.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for your feedback Samuel. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Customer Rating
5
I would say Keurig hit this one out of the park.
on August 26, 2023
Posted by: Rickter
Verified Purchase:Yes
My old Keurig lasted years but the pump started going bad. The new K-Supreme Plus was nicely wrapped in stainless steel. Even the sides and back are clad in real metal. The strength and heat adjustments are a great addition. The multi-stream tech really gets all the flavor out of the coffee. You don't need to turn on or turn off the Keurig. Just lift the handle. It turns on automatically. I lift the handle, insert the pod, close handle, select options and hit the big "k". It's pretty fast. The pot turns off automatically. The reservoir is easy to remove and fill. The pot has a smaller footprint then my old model on the counter top. It seems very reliable and well made. Top quality feel.
I would say Keurig hit this one out of the park.
I would say Keurig hit this one out of the park.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 29, 2023
You just made our day! Thank you for taking the time to share this wonderful feedback with us. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: GGal
Verified Purchase:Yes
The Coffee maker has a horrific smell and the coffee taste terrible as a result. I tried cleaning with white vinegar a number of times to no avail.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 11, 2023
We certainly wouldn't expect this from one of our products. Have you tried reaching out to our Consumer Care team about this? We can be reached at 866-901-2739 and our representatives will be happy to assist you!
Written by a customer while visiting keurig.com
Posted by: Malls
Verified Purchase:Yes
I wanted to love this coffee maker but it smells like chemicals every time I use it and the coffee tastes like it too. I've tried rinsing and cleaning it multiple times but unfortunately gave up and went back to my old one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 16, 2024
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: D A L
Verified Purchase:Yes
Very disappointed with Keurig Mfg. I agree with few other people about this coffee maker. The coffee strength setting is on low put in a pod has light roast the brew strength comes out strong. Tried a few times to adjust and same results. Also the coffee has a plastic smell tried 4- 5 rinse cycles cups hot water and get the same smell. Can't use this machine must return it. Had a few Keurigs in the past this is my second return. I can't buy another one. Please Keurig put in better parts. Get a better Q C. Department. Years ago you had a better product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 25, 2023
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned your K-Supreme Plus coffee maker, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com