Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Mr Jer
Verified Purchase:Yes
Replaced by two year-old Keurig that stopped working not under warranty
This one is the same model, the add water came on, and I added it by filling a reservoir without taking it off the coffee maker just like the old one, but with this one it shut down, I had to take the reservoir off to get it to reset And throw out the coffee pod that only half filled
This one is the same model, the add water came on, and I added it by filling a reservoir without taking it off the coffee maker just like the old one, but with this one it shut down, I had to take the reservoir off to get it to reset And throw out the coffee pod that only half filled
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: M Baum
Verified Purchase:Yes
This is my third Keurig. I love the ease of making coffee. I like the look of the machine. This is my third Keurig because the machines always fail after 2 years, of course out of the warranty time. I never descale my Keurig anymore because my previous 2 Keurig's broke that way, even though I carefully followed the directions. 2 of our children have gone back to regular Mr. Coffee machines after having failed expensive Keurig coffee makers. Hopefully, my new Keurig will be more reliable.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 9, 2025
Thank you for taking the time to share your review and feedback with us. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we encourage any customer experiencing an issue with their brewer to reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Paul Young
Verified Purchase:Yes
2nd Supreme Plus. First one died trying to get it out of descaling.
Written by a customer while visiting keurig.com
Posted by: Ken Q
Verified Purchase:Yes
The recent unit I purchased was actually a replacement for a single serve Keurig with multistream technology that was only a year and a half old. it started leaking around the K cup area because the top was not closing all the way, so I don’t know if the heat and the moisture is causing the plastic parts to warp, preventing the top from closing all the way. I just hope this unit lasts longer than a year and a half. If this one fails then I will be looking elsewhere for my coffee making needs.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 5, 2025
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: CHILLYLILLY
Verified Purchase:Yes
Beautiful stainless steal look. Matches kitchen appliances perfectly. Great features like coffee strength and temperature. Water reservoir has handle for easy carrying when refilling.
Finally just so easy to use and makes a great cup of coffee.
Finally just so easy to use and makes a great cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 14, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Supreme Plusncoffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Fatwell
Verified Purchase:Yes
This is my second one, my first one lasted for years, good product
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 15, 2025
We are very glad you are enjoying your K-Supreme Plus coffee maker. Thank you so much for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: ElGardo
Verified Purchase:Yes
Great versatile coffee machine that brews hot coffee quickly to the strength and amount of coffee from 4 oz to 12 oz. The one thing I don’t like about it is the complex disassembly to reset the thermocouple when the water level in the reservoir gets too low and the machine won’t turn on. I’ve done this 3 times on 3 different machines over the years. There should be a hole in the side panel where you can place a paper clip into it to reset it instead. The machine appears to be completely dead otherwise.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Patricia Martin
Verified Purchase:Yes
I was very disappointed in the Brew system...no matter which of the three choices never seemed to change the strength of the brew!!
Response from keurig.comBy Keurig Consumer Care, July 25, 2025
Hi Patricia, we are sorry to hear that you are disappointed with your K-Supreme Plus coffee maker. We appreciate this feedback. If you ever need assistance with your brewer, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are always here to help!
Written by a customer while visiting keurig.com