Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LLLLLL
Verified Purchase:Yes
Not sure what is going on with the K-Supreme Plus but I've had to replace it 4 times since first purchasing it in 2022. The last replacement only lasted 3 months! Customer Service was a nightmare trying to explain all the different replacement dates and having only on receipt... the "Original" receipt which of course was outdated.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bad tasting coffee
Verified Purchase:Yes
This is a replacement my original one that I purchased had a bad smell, and it makes a coffee taste bad. Keurig was nice enough to send me a new coffee maker, but it also has a smell and the coffee taste bad.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: hope44
Verified Purchase:Yes
I bought this coffee maker years ago. It broke and I bought another, All have failed to make coffee after a few months or weeks, I believe I have had 5 this year. This not worth the hassle and I have switched brands. Replacement policy is great but too much work. I need my coffee morning without the frustration of not having it work AGAIN
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Blenheim Haven
Verified Purchase:Yes
I always buy Keurig. This one is sleek, modern and of course makes a perfect cup.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 13, 2023
We're so glad to hear that you are enjoying a perfect cup of coffee with your K-Supreme Plus coffee maker! Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Karla Hornsby
Verified Purchase:Yes
I love the quality of the cup of coffee but the machine died after two years of service with only one user. I just ordered a second machine and it appears that I received an open box machine. The wrapping was missing, the literature was not in a packet as with other purchases. Most of the tape had been removed from the machine etc.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 21, 2023
Thank you for sharing your review and feedback. If you have a question about the condition of your order, please reach out to our Consumer Care team at 866-901-2739. We will be happy to assist you!
Written by a customer while visiting keurig.com
Posted by: CJ78
Verified Purchase:Yes
We recently had an issue with the K-Supreme Plus Single Serve when it began smoking. After a contact to customer service for advice we were immediately advised it would be replaced even tho it was almost 2 years old. It took about two and half weeks but we are happy to report the new one arrived and working great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Papermaker
Verified Purchase:Yes
I bought this item about 3 weeks ago and have really enjoyed the great cup of coffee that it makes. Love the stainless steel finish and the features that the coffee maker has.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 18, 2024
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Bonnie Bonnie
Verified Purchase:Yes
Love, love this K-Supreme plus! I had a basic single serve Keurig before this purchase but a single serve took much longer to brew. Love all the features plus it brews faster and is quieter. Would definitely purchase again!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2024
We are thrilled to hear that you are loving your K-Supreme Plus coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com