Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Asmith1255
Verified Purchase:Yes
I bought this about a month ago to replace my first Keurig that I bought in 2015. I love that this model has a smaller footprint, holds more water than my old one, can be programmed for your perfect cup of coffee with brewing temperature and strength options. Just perfect!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: acpd
Verified Purchase:Yes
My smart brewer lasted 14 months, hope this one lasts longer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointing machine
on January 2, 2023
Posted by: mm083161
The replacement after the initial machine stopped working after a few months has now started having issues. The first one purchased in 2021 and the replacement in October 2021. So now I am past the 1 year mark and therefore no warranty. I don’t plan to purchase a 3rd machine and will replace it with something else. Very frustrated customer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 6, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from any of our products. Please reach out to our Consumer Care team at 866-901-2739, we will be happy to look into this for you.
Written by a customer while visiting keurig.com
Posted by: Judith53
Verified Purchase:Yes
I’m thrilled with my new Kuerig coffee maker. It holds a lot of water and is very fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: suzanne 2
Verified Purchase:Yes
had for a little less than a year...when it stopped.. i just called customer service and they were very quick to resolve my problem...not too many companies even give a "hoot" so guess what brand I will continue to purchase and will also recommend to others...thank you again..suzanne
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mom24
Verified Purchase:Yes
I got this replaced after it failed when I was descalling
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mtmctm
Verified Purchase:Yes
I’ve had this two weeks and used the vinegar trick and descaled and nothing works. Every cup tastes like plastic
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2023
We are very sorry to hear that this has been your experience. We value your time and would like to look into the concerns with your K-Supreme Plus coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Toney
Verified Purchase:Yes
Our first one just like this one guit working after 2 years. We replaced it with the same model. Hope it lasts much longer.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, February 9, 2023
Thank you so much for taking the time to review your K-Supreme Plus coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com