Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Marmite
Verified Purchase:Yes
I called when my Keurig coffee maker quit working. You replaced at right away. I am grateful to have my Keurig again!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tray Woronicz
Verified Purchase:Yes
This is a replacement coffee maker that was sent because when descaling the original it malfunctioned and blew out. Now the replacement is working but the coffee tastes bitter. I am using all the same water and pods that i used in the old one. Keurig had me descale the new one but the coffee still tastes bitter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Knn121584
Verified Purchase:Yes
I called keurig to assist me with descaling my machine and while I was on the phone Lynn in customer service was so helpful in walking me through the process. Sadly, while on the phone my keurig started smoking then wouldn’t turn back on. Lynn was quick to assist me with my warranty and set me up with a replacement. I received my replacement a few days later which works perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RealwomanFL
Verified Purchase:Yes
This model is fantastic. So easy to use and ready immediately! great for one person or a whole family.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cjirvin
Verified Purchase:Yes
I had one for 5 months & it just quit working. So it was graciously replaced by Keurig. I love the way it works & how you can choose your favorite setting for each person. Makes delicious COFFEE! So grateful it was guaranteed. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tee523
Verified Purchase:Yes
I brought this machine in December 2022 and it stopped working April 2023. Keurig replaced it and the replacement stopped working 2 weeks later. Customer service was great. I received a new model hopefully it last longer.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: LMBRAT
Verified Purchase:Yes
I bought one at a store and it just stopped working. I contacted them via email send them pictures of the Brewer and the receipt they sent me a complete new one great customer service and warranty curé stands behind its products. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Questionable endurance
Verified Purchase:Yes
I bought one of this unit in October 2022. Worked great until it failed during descaling process in April 2023. Contacted Keurig support and they shipped a replacement unit within 12 days. Not sure why it stopped working during the descaling process. Perhaps the thermal sensor shorted out. My previous Keurig lasted over five years without any issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com