Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Carolyn60
Verified Purchase:Yes
My K-Supreme Plus coffee maker went on the blink after I tried to descale it. I called customer service and without any hassle or resistance I received a new replacement within 5days. I am so happy with my new coffee maker. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Unhappy Keurig Customer
Verified Purchase:Yes
This is our fourth unit! It keeps failing during descaling. I don't think it should do this.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jim2344
Verified Purchase:Yes
My 10 year old Keurig stopped working so I bought the latest high priced model.
For some reason, they deleted the “automatic” on timer which I miss.
Just like the older model, the temperature of the coffee is not as hot as I would like it even at the max temp setting.
I still have to heat it up hotter in the microwave.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IsoMike
Verified Purchase:Yes
This is the fourth Keurig unit I've had in two years. Granted it makes a decent cup of coffee. However, each unit has lasted for only about 6 months. Once the descale warning light starts flashing it remains on even after cleaning and then the unit breaks shortly thereafter. This feature is useless. Instead it should say 'Failure Pending'. This will be my last Keurig unit received under warranty as a replacement when it breaks in six months time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Axon62
Verified Purchase:Yes
My Keurig was a gift from my daughter. When the "Descale" message flashed, I bought a kit and followed the instructions. "After 30 minutes, power on." It didn't. I called support. The lady was very helpful and nice...she deserves a raise! She emailed instructions on how to get a replacement. In short, I got a new Keurig in 5 days! No stressful hassle! Just hoping it doesn't break again after descaling. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lois A
Verified Purchase:Yes
So easy to get started in the morning! A) slip a pod in the Keurig, B) pick 8 oz to fill my ember mug, preset at the correct brew temperature, C) add half & half. Perfect coffee before I’m fully awake - Ember keeps perfect Keurig temperature long after I’m fully awake…
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ciara
Verified Purchase:Yes
I absolutely love my Keurig. The individual settings are great for everyone to select their perfect coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Arvid
Verified Purchase:Yes
My coffee maker broke during the descale process and stopped working and Keurig replaced it . very satisfied
I would recommend this to a friend!
Written by a customer while visiting keurig.com