Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Taunya
Verified Purchase:Yes
We really love this coffee maker! It's quick and easy to use and clean. Perfect for people on the go all the time. We can choose whatever type of coffee each of us likes without a bunch going to waste. Awesome purchase and very pleased with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 11, 2022
We're delighted to hear that you are all enjoying your K-Supreme Plus coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Defective
on August 7, 2022
Posted by: jdawg
Yup, mine died too. Just like all the other reviewers here. At least mine lasted 6 months before it stopped. Obviously, Keruig has a quality problem with their components. So disappointing and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Morning Drinker
Verified Purchase:Yes
My K-Supreme Plus stopped working during a descaling process. I contacted customer service explained & what happened. I was given clear instructions on how to submit my claim for a replacement. My new "replacement" K Supreme Plus was delivered in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NancyAT
Verified Purchase:Yes
Even though this doesn’t have a programable feature to schedule on/ off times, I like this better than my old Keurig. You can save two favorite brew types, heats up quickly and handle on water dispenser is handy. My old Keurig lasted a long time so we’ll see how this one goes, but so far, so good.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeelover62
Verified Purchase:Yes
Love the versatility-hot coffee, iced coffee, various strengths and temps. Brews instantly, couldn’t ask for more!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We just love hearing this! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
3
Kind of disappointed
on August 23, 2022
Posted by: dsmile112
I believe I purchased one of the original Keurigs off a 3am commercial many years ago and became hooks. This one seems to have needed a lot more attention. I used it 5 times a week for two cups. Today it gave me one. It shut off when making the second and lost power. I tried all the easy fixes with no success. It's a year and 8 months old. I just think it would have lasted longer.
Response from keurig.comBy Keurig, Consumer Care, August 31, 2022
We're sorry to hear about this. Our Consumer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Broke after three months
on August 24, 2022
Posted by: Cee1
Dscale light came on after two months. . Used Keriug solution and followed instructions. A week later, decale came back on. Did the same process again. After that it would brew one day and not the next until it simply wouldn't power on. I'm sorry, but with current technology, Keriug should be able to build a machine that works for years not months!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 1, 2022
We would like to help with that. Could you please call us at 866-901-2739? Our Consumer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Double A
Verified Purchase:Yes
The multi stream really helped.. it makes a good cup of coffee the sweet spot is 8 ounces the bigger options just get watered down.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We are happy to hear you are enjoying our new MultiStream technology on your K-Supreme Plus coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com