Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Bug22
Verified Purchase:Yes
Our replacement Keurig coffee maker is working wonderfully-it’s what we expect and aren’t disappointed we stuck with the brand. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JillL
Verified Purchase:Yes
I bought a K Supreme Plus Single Serve Coffee Maker about a month ago and two weeks after I bought it is stopped working; would shut off completely. I called the phone number offered by Keurig in the pamphlet that came in the box and immediately diagnosed the problem and said we will mail you a new coffee maker. All I had to do is send them a few pictures of which I did. The next day the new coffee maker was in the mail and I received it a few days later. Amazing customer service support that I completely did not expect. I am on my way to being a customer for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
ok
on July 22, 2022
Posted by: bubba90
Good machine,strong button is of no use,had to put an o-ring onder eco pads to get it to brew coffee not hot water.It's about 3 months old.
Written by a customer while visiting keurig.com
Customer Rating
1
Add Water Message
on July 25, 2022
Posted by: Add Water Message
For those of you that have the Add Water message, which makes the unit totally inoperable, suggest that if you can get the Add Water message to reset or if you get a new water container that you do not, ever, remove the water container. I'm working on my second K-Supreme Plus C unit and my 3rd water container and by not taking out the water container it has worked fine. At least for the last 2 weeks. Keurig has a real quality control problem with almost 30% of the Reviews are 1 or 2 Stars. Not good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Taunya
Verified Purchase:Yes
We really love this coffee maker! It's quick and easy to use and clean. Perfect for people on the go all the time. We can choose whatever type of coffee each of us likes without a bunch going to waste. Awesome purchase and very pleased with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 11, 2022
We're delighted to hear that you are all enjoying your K-Supreme Plus coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Defective
on August 7, 2022
Posted by: jdawg
Yup, mine died too. Just like all the other reviewers here. At least mine lasted 6 months before it stopped. Obviously, Keruig has a quality problem with their components. So disappointing and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Morning Drinker
Verified Purchase:Yes
My K-Supreme Plus stopped working during a descaling process. I contacted customer service explained & what happened. I was given clear instructions on how to submit my claim for a replacement. My new "replacement" K Supreme Plus was delivered in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NancyAT
Verified Purchase:Yes
Even though this doesn’t have a programable feature to schedule on/ off times, I like this better than my old Keurig. You can save two favorite brew types, heats up quickly and handle on water dispenser is handy. My old Keurig lasted a long time so we’ll see how this one goes, but so far, so good.
I would recommend this to a friend!
Written by a customer while visiting keurig.com