Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lynne Swentor
Verified Purchase:Yes
I have been a Keurig coffee maker user for a lot ofyears! It was time for years and time for anew one. Got the K supreme p!us and absolutely love it. Can dial the brew strength and # of oz. Best is that the holding tank is much larger
Response from keurig.comBy Keurig, Consumer Care, June 7, 2023
Hi Lynne! Thank you so much for your kind words. We love that you are using all the enhanced features available to brew your perfect cup of coffee with the K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: sko44
Verified Purchase:Yes
I like being able to make my cup of coffee hotter and stronger. The Supreme Plus brews my coffee in a short time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: The Ferreiras
Verified Purchase:Yes
Unfortunately my machine failed after a few months of service. When I called Keurig, they sent a replacement, which arrived 3 days after my initial call. Grateful for their service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dennis100
Verified Purchase:Yes
I've had a couple of different models, I feel this is far better. I like how you can change temp and strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vbann
Verified Purchase:Yes
This machine has an odd smell when brewing, and that smell is transfered to the beverage. I've tried teas, several different k cups and they all taste terrible. This is the second unit. The first smelled bad too, and stopped working after 2 months. I'm so disappointed. Our other Keurig, a K Supreme Plus is awesome.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: susmo
Verified Purchase:Yes
Recently I had trouble getting my Keurig to proper work. I called Keurig and talked to a very friendly customer service rep who helped me right away. There was no issues with getting the answers and help I needed. She went far beyond what I expected and I am so pleased.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee deprived again
Verified Purchase:Yes
Bought my original machine and loved it, while it lasted. It died while descaling. Easy enough to get a replacement machine although it took several weeks to arrive. Then less than a year later that machine died while descaling. NOT easy to get a replacement. Took almost a month and they tried to make it sound like I was descaling wrong even though I followed their directions exactly. There's obviously an issue with the machine that they won't own.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pleasetoo
Verified Purchase:Yes
Had a minor problem with our K-Supreme and the excellent staff sent me the part as I requested. After that didn't work they sent us a brand new unit! Nice to see a company that still cares!
I would recommend this to a friend!
Written by a customer while visiting keurig.com