Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Willow1111
Verified Purchase:Yes
Over the past 10 years I have had Keurig machines that I was and still am in love with. These others are at your vacation home and still work beautifully today. Unfortunately, this model is discontinued so I could not purchase another for my home. I am sorely disappointed in the K- Supreme. No one drinks coffee in my home but me and I religiously service my machines and alas they just stop working. I made certain that I registered this new replacement as I am just waiting for it to croak. I know 3 ladies that have had nothing but problems from their K-Supreme as well. I am not impressed with this model At All.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JennCo
Verified Purchase:Yes
Great coffee maker, very quiet, gives you a hot cup of coffee with control options!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 24, 2022
Thank you for your review. We are glad you are loving your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: CoffeeTony
Verified Purchase:Yes
My third K-Supreme Plus died on a little more than a year. My fourth is due this week. However their warranty is fine and the company keeps replacing the unit at no cost. I wish they could get their act together and fix an obvious defect, because it does make a nice cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lfggore
Verified Purchase:Yes
We replaced our old Keurig coffee maker with this newer model. Love the convenience of the water dispenser and the newer sizes and features. It is slimmer and more modern.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
Thank you for your review. We are so happy you are enjoying the new design and features of the K-Supreme Plus!
Written by a customer while visiting keurig.com
Customer Rating
5
Very convenient
on June 24, 2022
Posted by: LuckyLuther
Since I don't have to go get coffee anymore I'm drinking more coffee, this machine is great, very flavorful coffee. The multi stream technology makes a difference in flavor from my last Keurig.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Would not buy another
Verified Purchase:Yes
This was my third replacement for a total of 4 coffee makers. 3 of them were K supreme plus smart I die greater to a not smart one, and I can’t believe the same issue occurred to add water to a full water tank , I don’t know how to get my money back
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
poor quality
on June 26, 2022
Posted by: Anonymous
We have bought this machine and we have been through three units by now. We still having problems. The first one that we actually bought had the opening that opens freeze shut on us. Then the replacement comes in, gets stuck in descale mode. The second unit didn't brew a full selected amount either. Our logic behind these two issues is, the filter. "DO NOT" use the filter at all. The second replacement comes, our third unit, and now it doesn't puncture any k-pod properly at all. We are contacting Keurig yet again about this issue with this brewer and this time its about the multi-stream puncturing system. wishing and hoping for the best. Good luck with yours. DO NOT RECOMMEND BUYING THIS BREWER!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working again!
on July 1, 2022
Posted by: Hdlc17
This is the second coffee maker of this type that stopped working after a few months. It worked perfectly up to that point. We do not use it everyday. When we do we make 2 cups.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 6, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com