Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: CMLB
Verified Purchase:Yes
I bought the keurig and the strength And temp buttons were not working, so I called keurig. They said they would send another, which they did, tho it did not come with everything in my original purchase.
I believe they sent me a refurbished one and not a brand new one. I can’t program strength and temp buttons and even when I put on hottest, the coffee does not stay hot long at all.
I believe they sent me a refurbished one and not a brand new one. I can’t program strength and temp buttons and even when I put on hottest, the coffee does not stay hot long at all.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Becky S
Verified Purchase:Yes
This is the second time in less that a year I've had to replace my K-Supreme Plus Single Serve Coffee maker. Both times the first request to replace was denied and when I pushed back they sent the coffee maker. The coffee maker doesn't seem to last a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ds54
Verified Purchase:Yes
I got this coffee maker as a replacement and love that I can program it for my coffee but after using it for about 2 weeks I still taste plastic every morning. I descaled it early to get rid of it but my first cup every morning still has a heavy plastic taste and smell.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AstroCreaton
Verified Purchase:Yes
first, Keurig support has been great.. unfortunately I know this because I've had to exchange my K-Supreme Plus 3 times! All for the exact same reason.
They need to recall and replace the low water sensor.
Twice while doing descale, and again just brewing a cup.. when the water runs low it just keeps going and burns itself up. Shuts off and won't come back.
If you really watch closely and keep the water filled, it's great. Love being able to set a lower temp and higher strength, and save as preset.
They need to recall and replace the low water sensor.
Twice while doing descale, and again just brewing a cup.. when the water runs low it just keeps going and burns itself up. Shuts off and won't come back.
If you really watch closely and keep the water filled, it's great. Love being able to set a lower temp and higher strength, and save as preset.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KittyMama1
Verified Purchase:Yes
Nice coffee maker. Makes coffee quickly and efficiently and doesn’t take up a lot of space.
Response from keurig.comBy Keurig, Consumer Care, June 13, 2023
Thank you so much for your review. We are glad you are enjoying your K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Lynnoutstanding
Verified Purchase:Yes
I have had about 3 of these pits but there is a defect in them. When u descale the light stays on and it causes other problems. This time it smoked. Customer service is fantastic
Written by a customer while visiting keurig.com
Posted by: Ohiogal
Verified Purchase:Yes
I bought a K-Supreme plus last December and it quit working. I called Kerig and did exactly what they told me to do. I received a brand new one within a week. They were easy to work with and very helpful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Em Hawk
Verified Purchase:Yes
I love my K Supreme plus! Making coffee in the morning when still half asleep is a cinch. AND no muss no fuss coffee grounds to contend with. I wish I had gotten one when they first came out.
Also, the customer service is outstanding. I highly recommend this company and their products.
Also, the customer service is outstanding. I highly recommend this company and their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com