Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Keurig has become my most respected and go to appliance every morning in my Kitchen. It does a superior job of simply making cup after cup of my preferred selection the way I like it. My new Supreme Plus was a home run for me as it was doubtful that it could replace my beloved Keurig 2.0 series with all the features and it is still going strong as my Brother immediately put it to work in his massive kitchen.My only justification for the new Keurig was my “galley style kitchen “ where space is in high demand.The sleek and downsized Keurig Supreme Plus was like looking at a “Tesla”up close for the first time.”I wanted it”. The temperature and strength adjustments per cup put me over the top to make that move. The new Keurig Supreme Plus is a quiet and smooth operator - I am still impressed every morning “How great can a cup of coffee be brewed”.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 19, 2022
Hi Rich, thank you so much for taking the time to share this lovely review. Something tells us you make an exquisite cup of coffee and we are thrilled you can craft your favorites with your K-Supreme Plus! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Upgrade
on May 15, 2022
Posted by: nan09
We’ve been enjoying the K Supreme Plus brewer for a couple of weeks now and are extremely happy with it. We don’t miss the clock or the programming features as we thought. The personal custom brew settings and the energy saving 5 minute shut off are much more convenient. Lastly, it is more of a space saver and the 78oz. reservoir with the pitcher handle is a big plus. This is our third Keurig brewer over many years and this one is no disappointment. I would definitely recommend this brewer.
Way to go Keurig!
Way to go Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 23, 2022
We are glad to hear you are enjoying the upgraded features of your K-Supreme Plus coffee maker. Thank you for having us a part of your family! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TKW60
Verified Purchase:Yes
This is the third brewer of this model I have had. Disappointed to say the least.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Saxman52
Verified Purchase:Yes
I purchased this to replace my Keurig Elite purchased in 2018. Mistake. The Keurig Elite is their best coffee maker. In a side by side comparison I did at home, the Elite outperformed the K-Supreme in every aspect, and I didn't start getting coffee grounds with every cup as I did with K-Supreme, which of course effected the taste in a negative way. Also because of that problem, if I wanted to dispense hot water for tea or whatever, I had to run two 8 oz. "cleansing" cycles to remove most of the grounds. Keurig NEEDS to go back to the drawing board with this one. Totally unacceptable. I returned the K-Supreme.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 8, 2022
We understand your frustrations and are sorry to hear you returned your K-Supreme Plus coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Sad49
Verified Purchase:Yes
This was a replacement for One that only worked for 2 months. Defective so they sent this replacement which didn’t brew one cup. Very dissatisfied with Keurig, no resolution!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SC110
Verified Purchase:Yes
Tends to drip a little after the brew is done. Either leaves the cup there a little longer after the brewing is complete (5 to 10 seconds) or periodically clean the drip tray. It’s only a few drops so not a big issue but I’m not use to that with my previous Keurig.
Response from keurig.comBy Keurig, Consumer Care , June 1, 2022
Hello and thank you for positive review!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
Written by a customer while visiting keurig.com
Posted by: Remi15
Verified Purchase:Yes
This is the fourth one I’ve gotten the other three if all died after 3 to 6 months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RandyM
Verified Purchase:Yes
Our old coffee maker was on it last leg, although it had served us well for a dozen years. I researched current offerings and decided on this one. I’m glad I did! The coffee is much better in our new brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , June 6, 2022
Hello Randy and thank you for your review. We're so glad your coffee is tasting as delicious as ever with your new K-Supreme Plus coffee maker! Happy brewing!
Written by a customer while visiting keurig.com