Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Sad49
Verified Purchase:Yes
This was a replacement for One that only worked for 2 months. Defective so they sent this replacement which didn’t brew one cup. Very dissatisfied with Keurig, no resolution!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SC110
Verified Purchase:Yes
Tends to drip a little after the brew is done. Either leaves the cup there a little longer after the brewing is complete (5 to 10 seconds) or periodically clean the drip tray. It’s only a few drops so not a big issue but I’m not use to that with my previous Keurig.
Response from keurig.comBy Keurig, Consumer Care , June 1, 2022
Hello and thank you for positive review!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
Written by a customer while visiting keurig.com
Posted by: Remi15
Verified Purchase:Yes
This is the fourth one I’ve gotten the other three if all died after 3 to 6 months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RandyM
Verified Purchase:Yes
Our old coffee maker was on it last leg, although it had served us well for a dozen years. I researched current offerings and decided on this one. I’m glad I did! The coffee is much better in our new brewer!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , June 6, 2022
Hello Randy and thank you for your review. We're so glad your coffee is tasting as delicious as ever with your new K-Supreme Plus coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Willow1111
Verified Purchase:Yes
Over the past 10 years I have had Keurig machines that I was and still am in love with. These others are at your vacation home and still work beautifully today. Unfortunately, this model is discontinued so I could not purchase another for my home. I am sorely disappointed in the K- Supreme. No one drinks coffee in my home but me and I religiously service my machines and alas they just stop working. I made certain that I registered this new replacement as I am just waiting for it to croak. I know 3 ladies that have had nothing but problems from their K-Supreme as well. I am not impressed with this model At All.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JennCo
Verified Purchase:Yes
Great coffee maker, very quiet, gives you a hot cup of coffee with control options!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 24, 2022
Thank you for your review. We are glad you are loving your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: CoffeeTony
Verified Purchase:Yes
My third K-Supreme Plus died on a little more than a year. My fourth is due this week. However their warranty is fine and the company keeps replacing the unit at no cost. I wish they could get their act together and fix an obvious defect, because it does make a nice cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lfggore
Verified Purchase:Yes
We replaced our old Keurig coffee maker with this newer model. Love the convenience of the water dispenser and the newer sizes and features. It is slimmer and more modern.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
Thank you for your review. We are so happy you are enjoying the new design and features of the K-Supreme Plus!
Written by a customer while visiting keurig.com