Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Very disappointed
on April 26, 2022
Posted by: Kimosabe808
Just bought this machine after another kerig died on us after a few good years. This machine is very good looking but it ends there. Brew it on strong mode,4 oz and it tastes like water. Last kerig machine was the very good. Maybe kerig is focusing on making a pretty machine over a functioning one
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 9, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: A8888
Verified Purchase:Yes
you sent me a defect replacement and I am still trying to fix the machine...
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Third one
on May 7, 2022
Posted by: JMBS
This is the third machine. It is now doing the same thing. Only 2iz. of coffee and auto shuts off
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig K-Supreme Plus
on May 8, 2022
Posted by: ChristyE
Received as a bday gift 9 months ago. It quit work on Mother’s Day. Not a great first experience owning a Keurig. Definitely won’t buy one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Keurig has become my most respected and go to appliance every morning in my Kitchen. It does a superior job of simply making cup after cup of my preferred selection the way I like it. My new Supreme Plus was a home run for me as it was doubtful that it could replace my beloved Keurig 2.0 series with all the features and it is still going strong as my Brother immediately put it to work in his massive kitchen.My only justification for the new Keurig was my “galley style kitchen “ where space is in high demand.The sleek and downsized Keurig Supreme Plus was like looking at a “Tesla”up close for the first time.”I wanted it”. The temperature and strength adjustments per cup put me over the top to make that move. The new Keurig Supreme Plus is a quiet and smooth operator - I am still impressed every morning “How great can a cup of coffee be brewed”.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 19, 2022
Hi Rich, thank you so much for taking the time to share this lovely review. Something tells us you make an exquisite cup of coffee and we are thrilled you can craft your favorites with your K-Supreme Plus! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Upgrade
on May 15, 2022
Posted by: nan09
We’ve been enjoying the K Supreme Plus brewer for a couple of weeks now and are extremely happy with it. We don’t miss the clock or the programming features as we thought. The personal custom brew settings and the energy saving 5 minute shut off are much more convenient. Lastly, it is more of a space saver and the 78oz. reservoir with the pitcher handle is a big plus. This is our third Keurig brewer over many years and this one is no disappointment. I would definitely recommend this brewer.
Way to go Keurig!
Way to go Keurig!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 23, 2022
We are glad to hear you are enjoying the upgraded features of your K-Supreme Plus coffee maker. Thank you for having us a part of your family! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TKW60
Verified Purchase:Yes
This is the third brewer of this model I have had. Disappointed to say the least.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Saxman52
Verified Purchase:Yes
I purchased this to replace my Keurig Elite purchased in 2018. Mistake. The Keurig Elite is their best coffee maker. In a side by side comparison I did at home, the Elite outperformed the K-Supreme in every aspect, and I didn't start getting coffee grounds with every cup as I did with K-Supreme, which of course effected the taste in a negative way. Also because of that problem, if I wanted to dispense hot water for tea or whatever, I had to run two 8 oz. "cleansing" cycles to remove most of the grounds. Keurig NEEDS to go back to the drawing board with this one. Totally unacceptable. I returned the K-Supreme.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 8, 2022
We understand your frustrations and are sorry to hear you returned your K-Supreme Plus coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com