Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jarhead1
Verified Purchase:Yes
Love the coffee make and they stand behind it by sending me a new unit. Don't understand why the first one didn't last 2 months though.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Peters K Supreme
Verified Purchase:Yes
My original purchase broke-electrical, 4 months out of warranty. This is my 5th machine so I like them. The Warranty is even a better bonus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Scar80
Verified Purchase:Yes
Nothing special. Coffee is not very good. I thought my old Keurig was the reason, but this sleek looking K-Supreme still doesn’t make decent coffee.
Response from keurig.comBy Keurig, Consumer Care, June 16, 2023
We're sorry to hear you are disappointed with your K-Supreme coffee maker. We will be happy to discuss this further with you. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Unhappy Delivery Promise
Verified Purchase:Yes
The experience over the phone with the service team was positive. They promised a 4 day delivery and did not deliver until a week later. A week without coffee is excessive. Please deliver when promised or do not promise.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jim o
Verified Purchase:Yes
Stopped working after 2 weeks......................
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2023
We're sorry to hear that you have experienced problems with your K-Supreme Plus coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
5
warranty replacement of my Keurig ice coffee maker
on June 13, 2023
Posted by: Michigan Robin
Verified Purchase:Yes
I called in to report that my Keurig ice coffee maker was not working properly.
After many questions to get to the heart of what was wrong, Keurig offered to replace my broken machine. About 4 days later my new Keurig arrived and it works great!
Thank you Keurig!
After many questions to get to the heart of what was wrong, Keurig offered to replace my broken machine. About 4 days later my new Keurig arrived and it works great!
Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffman
Verified Purchase:Yes
I bought new and it quit working. Contacted Keurig and they sent a new one. Very fast exchange.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: tsphilips
Verified Purchase:Yes
Had the machine less than 2 months and the replacement process was a nightmare. It took over 2 weeks before they finally agreed to send a new machine. Had to jump through hoops and basically had to threaten social media posts to get anyone to help.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com