Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
Wonderful coffee maker, versatile
on December 29, 2021
Posted by: Rssj56
This is my second k Supreme plus in 2 months. The first one I bought Oct 31 2021 it literally blew up the day before Christmas. I received the replacement from Keurig on 28 Dec. If it continues to work I'd rate it 5 stars.
I bought this for tea and hot chocolate. We have another Keurig but not being a coffee drinker, I can taste the coffee in anything I prepare no matter how much I crawled beforehand. So this is perfect for me and the coffee drinkers won’t hear any more complaints from me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
RUN
on January 3, 2022
Posted by: Barbjesse
I loved Keurig products till now.I purchased the K-Supreme Plus,.on the lowest strength setting tasted like it was on the strongest..hate strong coffee and this sooo horrible that it is going back.VERY disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 5, 2022
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
I purchased K-Supreme Plus in August. About a month ago it started brewing, and all of a sudden it shut off, and would not go back on. I called Keurig for and idea of what to do about turning it back on. The representative asked me to try a few things. None worked. All I had to do is take a picture of the coffee maker itself, and the serial number, to get another K-Supreme Plus. It arrived in three days. I do hope this one lasts like my previous one
I bought my Keurig 6 months ago but when it suddenly quit working I called customer service and they replaced it without a hassle. Love great customer service!!!