I have had a Keurig coffee pot since they came on the market and this was the first time I had any problems - BUT that was ok because Keurig helped me and there is a happy ending/
They sent a replacement for a non starting, out of warranty unit. No hassles and very fast service. I received the unit in three days and am very satisfied with it.
This is the very best brewer. The Keurig Supreme-Plus has a new modern look to it with extra features such as programmable individual settings for 3 people. So quick and easy! The coffee is stronger and hotter according to personal taste.
This unit replaced a malfunctioning one bought and returned. It works fine with good tasting coffee. I've used Keurig coffee makers for years and would have expected some improvements like a fuse or circuit breaker to reset if overheated.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 23, 2023
Thank you for your review and feedback. If you ever need any assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
My Keurig Supreme stopped working and Keurig immediately replaced the unit within 3 days!! Fast, efficient free replacement is a sign of a great business!! Love my Keurig!!