Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
Got this about 2 weeks ago, love the coffee in my cup. But, its so slow and it shuts off after each cup rather than preheating for the next cup. Would i buy it again, no.
I am disappointed.
I am disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
3
No instructions
on December 2, 2021
Posted by: BeeBee71
No instructions on how to use the water filter that came with the machine. The sticker that is in the My K-cup is impossible to get off.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is my 3rd Keurig. It’s faster, quieter, and easier that my other machines.
So glad I updated.
So glad I updated.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Loved it until today….
on December 6, 2021
Posted by: DAshley
I bought the Supreme plus brewer in January 2021 and used filtered water and descaled as indicated - today it quit. Light won’t even come on. Tried a different outlet, no luck.
I was going to buy a replacement until I saw all the reviews from people with the same problem!!
Guess I’ll be investigating other options. It’s a shame really, I love these brewers and have used them and gifted them for many years. No more.
I was going to buy a replacement until I saw all the reviews from people with the same problem!!
Guess I’ll be investigating other options. It’s a shame really, I love these brewers and have used them and gifted them for many years. No more.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: Natozilla
Verified Purchase:Yes
I bought this to replace my old Keurig, Love the smaller design and he fill tank is so much better than my older Keurig. I love the ability to pick multiple sizes my old one would only allow me 4-6-10 oz this one cover them all. It also allows me to fill travel cups. Love the new brew technology and capability to make stronger coffee, never thought the my old Keurig made a good cup of coffee. My daughter likes the Ice coffee feature. The overall design and features was definitely worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandienc
Verified Purchase:Yes
After 10+ years of loving our previous keurig it was slowly down and we decided to buy the newest model with 5 streams filtering through the kcup. It also has selections for cup oz. Strength and temperature. We love it. The coffee is better richer and ready to drink. Plus the water tank is much larger and easier to fill. Buy one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grandma F
Verified Purchase:Yes
Nice design. Heats up very quick. Lots of great options!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: William Santman
Verified Purchase:Yes
We are very satisfied with our new K-Supreme Plus coffee maker. After having a few Keurig coffee makers previously, we had no reservations on trying this new one. This plus model serves our needs very well, as we did not desire the Smart model. The new presets are nice improvements. So far we are very pleased with the Plus model.
Written by a customer while visiting keurig.com