Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Grammy1016
Verified Purchase:Yes
My Keurig Supreme coffee maker wasn’t working. It just stopped. It was only about a year old. I called Keurig customer service on a Monday, went through some diagnostics. It was determined that my Keurig was broken. The agent said Keurig would send me a replacement. On Wednesday of that week a brand new Keurig was delivered. I love my Keurig and the convenience of brewing an individual cup of coffee. Thank you Keurig for standing behind your product and for making such a wonderful machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: judya72
Verified Purchase:Yes
I descaled my Keurig brewer as recommended. The descale light never went off.
My brewer then stopped working all together. I contacted Keurig customer service.
They replaced my brewer within the week.
Keurig, thank you for your time and consideration
My brewer then stopped working all together. I contacted Keurig customer service.
They replaced my brewer within the week.
Keurig, thank you for your time and consideration
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim 74
Verified Purchase:Yes
I would recommend my K Supreme to anyone. I love the customizable features and this model looks clean and modern. Keurig customer service is very good.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BrianB
Verified Purchase:Yes
I love my new Keurig coffee machine but the computer was acting up so I called and they walked me though a few trouble shooting ideas and when none of these fixed the problem they replace the whole thing no worries same machine and everything it was on my front porch in three days now that is great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Girl buyer
Verified Purchase:Yes
This is my second one that lasted less than six months they sent me a new one for free. However, when it goes again, I will no longer buy these.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: coffeeatanytimes
Verified Purchase:Yes
I really enjoy it. Made great coffee and Fast. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HerbB
Verified Purchase:Yes
I purchased the K-Supreme Plus brewer about a year ago and it worked fine for about 6 months, at which time it had a problem "won't turn on" problem. Keurig replaced it under warranty and the second unit worked fine but started leaking from the top after about 3 months. Again, Keurig honored its warranty without any pushback. Hopefully the third time is a charm. We love the coffee this brewer produces, but it appears to have some weak areas leading to an above-average failure rate (or I'm just unlucky). Fortunately, Keurig stands by its products and provides excellent support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Buckzilla
Verified Purchase:Yes
I enjoy using this coffee maker. Recently I experienced a. problem with the coffee maker. Talked to customer service and because the warranty was still in effect. I was able to get a replacement coffee maker without any problem. Now I am enjoying a great cup of coffee again. Awesome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com