Spoke with Jolene G. who promptly resolved my replacement issue. She was very kind and helpful. Keurig should be honored to have such a great person working for them.
I have been a long time customer and have always appreciated the great customer service. Also enjoy the convenience factor of the coffee machine and miss it when I stay somewhere without it.
This is my third Keurig and as always the machine is great. The warranty is excellent as is the Service Department and its staff. Could not do without a Keurig
I contacted Keurig about an issue i was having with my coffee maker. They responded quickly and sent me a new one. I am very pleased with my new warranty replacement item. Great customer service !!!!