Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: pseudonym
Verified Purchase:Yes
Keurig is headed in the right direction with this design. The reservoir is much easier to handle, fill, and replace than earlier models. The hinged lid with simple drop in design for the K-Cup is also easier to manage. Turning "on" automatically when the lid is opened is appreciated. The five water spouts occasionally push some grounds out the top, that concept needs more thought. When the brewer is "off" it is still keeping water heated, I'd like a true on/off switch to save energy when not in use, instead I have to unplug the brewer.
Written by a customer while visiting keurig.com
Customer Rating
2
Descaling a problem
on May 31, 2021
Posted by: CMcMama
I have had this machine for about 6 months. I like that is makes larger cups of coffee and iced coffee. What I do not like at all is the descaling that needs to be performed monthly. The descaling solution is costly and despite following the online instructions to a tee, my efforts (which took hours) have not been successful.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 2, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Margaret R
Verified Purchase:Yes
I love this coffee pot. It has memory for up to 3 people. I love how easy it is to fill the water reservoir. How hot the coffee is.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fred64
Verified Purchase:Yes
I have only had this brewer for about 3 weeks. I have been amazed at how much better the coffee is compared to our old Keurig. This is using the same brand of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Loved it
on June 13, 2021
Posted by: Rubyruu
I loved this brewer, I bought it a few months ago. Well this morning it just stopped working. May try another brand
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2021
Let's get you some help with your coffee maker. Please call Customer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: RBCH
Verified Purchase:Yes
Excellent brew unit. Coffee tastes so much better - must be the multi-stream technology. Would highly recommend to others. Plus, the sleek appearance is much more appealing as it sits on the counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JGORDON
Verified Purchase:Yes
I like my coffee hot and stronger and this new version offers these options. I was excited about having cream and hot coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cooyyah01
Verified Purchase:Yes
This my 3rd Keurig! I absolutely love it. The coffee is so flavorful with the new features. Thanks for helping me get my old one working again. My great granddaughter has become the proud owner of the old one.
Written by a customer while visiting keurig.com