Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: DebCzark
Verified Purchase:Yes
I had an issue with my coffee maker, I called them and it was replaced. New one came very quickly. Amazing coffee maker!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nick 2 times
Verified Purchase:Yes
I’m only giving 2 stars currently. This is my second K-Supreme Plus in less than a month. I got the first one and got it all set up for the next morning and it wouldn’t brew. Then it wouldn’t power on and smelled burnt. Tried to register the machine and that didn’t work either. Tried to call and no one answered, was 4th of July. Got threw and explained I couldn’t register and machine was not working at all. I now know why! The plug on my first one did not have the surge on it! My new one does. I’m sure this is what caused the first one to burn up. I really hope this one works as well as the other 2 brewers I have working now at different locations (office and RV). I can’t recommend this system yet but if it keeps working it will be great if not I will be requesting a refund or a free upgraded model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 19, 2023
We appreciate your review and apologize your K-Supreme Plus coffee maker did not meet your expectations. Thank you for allowing us the opportunity to assist! We'd love to hear your feedback on your new brewer, so please don't hesitate to give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: My pot
Verified Purchase:Yes
This is a very nice machine
I like the temperature selections
I like the temperature selections
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Littmad
Verified Purchase:Yes
Got 2 of these about 5 months ago and we love them. My wife will be staying in a long term health facility for several months and I got her one of these so she can have a little piece of home there with her. She loves her coffee and was very happy she was taking "her own" K-Supreme with her.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mug girl
Verified Purchase:Yes
My favorite thing about this maker is the water reservoir with the handle. Makes for easy filling with water and so much easier than some other models. I also enjoy being able to program my favorite setting and pushing two buttons to brew using this feature!
Response from keurig.comBy Keurig, Consumer Care, July 28, 2023
We love that you are enjoying the programmable favorites feature on your new K-Supreme Plus coffee maker. Thank you for sharing your review!
Written by a customer while visiting keurig.com
Posted by: Chief 93
Verified Purchase:Yes
Was surprised at how easy the machine was to program both of our espresso tastes. This replaced another Keurig machine, that was still operating every day.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 28, 2023
We're delighted to hear that you are both enjoying the perfect cup of coffee with the K-Supreme Plus coffee maker. Thank you for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Katlanta
Verified Purchase:Yes
Had an issue with my Keurig and received expert advice, up to and including replacement, received in TWO DAYS!! So impressed with this company, customer service is still alive with them!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: XSxxxx
Verified Purchase:Yes
My first Keurig gave out after 8 10 years. I bought this model in January. Smaller footprint. More options reliably good coffee. Quit working in June. Call Kelly and after some back and forth, send me the serial number etc etc and asking me about the symptoms, they agreed to send me a brand new coffee maker. Arrived a week later and I've been using it since. A bit nervous about how long it will last but very happy with the customer service. I like the various temperature and strength options on the newer model and it's making great cups of coffee for us. I'd raided a five as I really like the coffee it makes. But the first model did stop working after 4 months so it gets a four.
I would recommend this to a friend!
Written by a customer while visiting keurig.com