Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Hard to know if the coffee cup is actually brewing
on May 9, 2021
Posted by: Planner
Not happy. Buttons do not always start the brewing. I can not find a manual. There is no difference over earlier models
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 12, 2021
Thank you for your review and feedback. You can find the full Use & Care Guide on the Keurig Support page: support.keurig.com
Written by a customer while visiting keurig.com
Customer Rating
3
Great while it lasts!
on May 10, 2021
Posted by: UnhappyinOB1
Loved this machine until it crashed this morning after having it for a little over a year. My husband got up this morning and was about to brew his 1-cup of coffee per day and the coffeemaker gave a loud grunt and quit working. Luckily we had an older Keurig and he reinstated it and we had our coffee. I will buy a new one but not happy with the longevity of this maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme Plus coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: LeeDee
Verified Purchase:Yes
My husband wanted a percolator coffee pot
To buy the beans, we grind ourselves
This is good. However, with covid thought it would be better to buy a Keurig K-Plus Supreme instead. The coffee comes out so delicious and flavorful. We are happy with this purchase.
To buy the beans, we grind ourselves
This is good. However, with covid thought it would be better to buy a Keurig K-Plus Supreme instead. The coffee comes out so delicious and flavorful. We are happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dwebb
Verified Purchase:Yes
We purchased this coffeemaker because the one in our RV just stopped working. When this coffeemaker makes a cup it has 5 hole punches so the water goes into the pod and makes a much better cup of coffee. We now look forward to going camping to use the new coffemaker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jeanice70
Verified Purchase:Yes
I'm really disappointed with this purchase. The temperature of the coffee is not hot enough, even after using the temperature feature to the hottest cup. The strength isn't as strong as it was with my single use Keurig, even when using the strength feature to the strongest.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
That's not what we like to hear. We strongly suggest that you call Consumer Care at 866-901-2739. We're here to help. Thank you!
Written by a customer while visiting keurig.com
Customer Rating
3
I want to love this
on May 18, 2021
Posted by: Nickiu
At the 3 month mark the descale notification came on. No problem, I added the solution and spent a hour running it through the steps...descale is still on. Repeat all of the steps...still on. Spend almost a week doing this through out the day...descale is still on. I descale the darn thing once a week and the notification never goes. I really wanted to love it but it's a pain in the butt.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
Thanks for your review. Did you activate the Descale Mode on your K-Supreme Plus coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. If you did follow this process and the descale light is still one, our Customer Service team would love to assist. Give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
5
Problem with order
on May 18, 2021
Posted by: StuStuff
I received my Supreme Plus Coffee maker but my instructions were not written in English. I cannot install the filter system. The coffee maker is great and since I am a long time user of Keurig coffee maker I have been able to make coffee and ice tea and am very pleased with the product. Please send me the proper instructions
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Not happy
on May 24, 2021
Posted by: Ash1
I bought this for my mom for Christmas and it lasted maybe three months. She loved it at first, but then the brewing sizes got smaller and smaller. We have cleaned it well several times and it works for a day or two then right back to brewing 1/3 of what it’s supposed to. Not happy at all.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 28, 2021
We're sorry to hear that your K-Supreme Plus coffee maker is not working as it should. Please call our Customer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com