Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Disappointed
on March 13, 2021
Posted by: A Giovanni
Does NOT offer what it says. Very disappointed. Coffee not any hotter than my previous Keurig regardless of what temp setting you put it on. I returned my first k-supreme plus thinking it was defective. 2nd brewer NOT any hotter! Now I’m receiving a message “descale” with no reference at all in the manual.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 19, 2021
This is not the experience we would like you to have with your K-Supreme Plus coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Calcag
Verified Purchase:Yes
I like the new sleek design. The strength and temperature selectors work great. I miss the clock, but I would still recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Burnt out in 3 months
on March 14, 2021
Posted by: Cfox1991
Mine just burnt out and only had it 3 months. Won't power on at all!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Customer Rating
2
Not as good as advertised
on March 20, 2021
Posted by: Sharon1156
I am on my second coffee maker. The brewing is so slow. Also, after desalination with keurig descale solutions, the descale reminder never goes away! A technological coffee misfit. Yes, both machines were/are lemons.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Rich C
Verified Purchase:Yes
Too slow for me. 12 oz cup takes nearly 3 minutes. Coffee I feel is not much different tasting than K2.0.
Response from keurig.comBy Keurig, Consumer Care, March 24, 2021
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: BrendaS
Verified Purchase:Yes
I am excited with this coffee maker. All the great features make it fun to brew a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This brewer and app is the best
on March 23, 2021
Posted by: Sbar0213
I love this K-Supreme Plus. The technology is 100% the greatest!! I'm already having fun brewing some for me and some for my son and his girlfriend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: fergie27
Verified Purchase:Yes
I love my new Kuerig coffee maker. Love the new features for temp and strength plus brew over ice. Easy to use and set up was too!
I would recommend this to a friend!
Written by a customer while visiting keurig.com