Our original Keurig K Supreme + was promptly replaced after an issue was discovered that resulted in less that the normal amount of coffee being brewed.
Love my Keurig. I had trouble with the k_supreme I owned and Keurig was quick to replace it. I was very impressed. The unit works beautifully and makes delicious coffee.
I contacted Jerick and they replaced the unit with just knowing that I had tested it once or twice to make sure that it is truly broken and they sent out another unit the following day
I bought my 2nd earlier this month. My first K-Supreme Plus Single Serve Coffee maker only lasted 8 months then I just bought another one. If this one last at least a year I will be excited. All I asked is for just 1 cup of coffee every morning.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 27, 2023
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team at 866-901-2739. We will be happy to help!
I'm impressed with this K-Supreme Plus Single Serve. It has the ability to go to the hottest temperature we're ever had in a K-cup coffee maker. We like it very hot. Strength of brew is also adjustable. It remembers 3 different preferences. We are very happy with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 10, 2023
We're so glad to hear you are enjoying the enhanced temperature and strength settings on your new K-Supreme Plus coffee maker. Thank you for brewing the love!