Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Good coffee?? NOOOO
on February 11, 2021
Posted by: no go
Coffee, hot chocolate, and tea all had a very bad taste. Why? because the water comes through the machine with a very bad taste. I looked up the problem, and it seems many have experienced the same issue, and it was suggested to run lots of water (some added vinegar, but I did not) through the machine to eliminate the taste. After running about 10 large carafes through the machine, the taste was normal. Then the next time I returned to use it a few days later, the horrendous taste again was present. It through out the drink as it tasted awful. Other than the awful taste of the water that comes through the machine, the machine is great. But I care most about the taste of the product.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 16, 2021
Thank you for your review and feedback. Have you tried changing up the type of water you are using in your brewer? We recommend using bottled or filtered spring water in your Keurig coffee maker. Coffee and tea are over 98% water so quality water is necessary for a good coffee, tea or iced beverage. We do not recommend distilled water in your Keurig coffee maker as it can change the taste profile of your coffee by making it bitter, and may cause brewing results to vary. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mommauv3
Verified Purchase:Yes
Oh my goodness we love this. So much less bulky on our counter yet holds more water. Options to 12oz.
I take pods out and brew hot water to let my tea bags steep for my pitcher of tea...5 star... only wish it would have the light they had in the classic maker.
I take pods out and brew hot water to let my tea bags steep for my pitcher of tea...5 star... only wish it would have the light they had in the classic maker.
Written by a customer while visiting keurig.com
Customer Rating
5
QUESTION
on February 28, 2021
Posted by: Clayman
I am upgrading to this model which has more choices to make a better cupa Joe.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Leaks but work
on March 1, 2021
Posted by: Chelsea0330
Got this to replace our old Keurig. Love the size and how quiet it is. After a few uses we started noticing a puddle of water under the Keurig. Took a while but we could see a small drip coming from the bottom at part B. So we still use it but just have to empty the water and unplug it after each use. The box has bee thrown away bc it worked fine for the first couple weeks. Maybe we just got a bad machine but just be careful.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 9, 2021
Hi Chelsea, this is definitely not what we like to hear. For assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker.
Written by a customer while visiting keurig.com
Posted by: SIGG
Verified Purchase:Yes
Best Keurig coffee maker to date. Makes a hotter and fuller tasting cup of coffee than prior machines.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great features well pleased
on March 2, 2021
Posted by: Fierce1
I like hot strong coffee and this Keurig is the has a temperature setting and a strength setting ,just lovely
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zmae
Verified Purchase:Yes
I actually expected the new features to be better than they actually are. The new technology did not change the strength to stronger and its also not hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Bad purchase
on March 3, 2021
Posted by: pspeirs
We bought this in November. Descale came on. I have descaled this so a half dozen times and the descale has not gone away.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com