Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: tony802
Verified Purchase:Yes
I purchased as a replacement for another Keurig. love the new Feachers
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
Thanks for the kind words. We're glad to hear about how much you are enjoying the new features of your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Plus Single Serve Coffee Maker GREAT,
on March 23, 2023
Posted by: CliffG
Verified Purchase:Yes
GREAT easy to use brewer small footprint coffee maker.
Written by a customer while visiting keurig.com
Posted by: bp1956
Verified Purchase:Yes
3rd brewer and we have enjoyed everyone. before you say 3, yes we have had 3 and given them to our friends and family for their use
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 4, 2023
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Supreme Plus coffee maker!
Written by a customer while visiting keurig.com
Posted by: Cyndeeschus
Verified Purchase:Yes
I am so happy to have a Keurig again, and this style is the best one I’ve had. It’s so fast, the coffee tastes great! And I just love it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 8, 2023
We're so glad to hear that you're back to enjoying your Keurig coffee maker! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: VMAT
Verified Purchase:Yes
I purchased the new K-Supreme Plus to replace my old Keurig that didn't have a canister for water. I was tired of having to fill my water each time i made a cup. This new one looks pretty, nice and slick stainless, and the water tank is exactly what I wanted. However, now I can’t use any of my previous refillable coffee pods- it would have been good to know before hand. I understand Keurig wants to make money by selling us their coffee pods, but I use a coffee that is made locally and I love it. I’ve been making it with my old Keurig for years. So Keurig made new refillable pods that supposedly work with this new coffee maker. I purchased two, they were obviously more expensive than any other pods on the market, but I was stuck. The new pods are clunky, and have a separate insert that makes them more difficult to clean. I accepted the inconvenience, although not particularly happy. The machine worked for a few cups of coffee- one week max. Now the new fancy pods aren’t working. No matter what I do, I only get dirty water coming through into my cup.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
We are sorry to hear about your experience using the Keurig My K-Cup Reusable Filter with your K-Supreme Plus coffee maker. Our Consumer Care team will be happy to look into this further for you. Please give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Tdarnell
Verified Purchase:Yes
We have had this new brewer for two weeks now and we absolutely LOVE it! I love the new look and the simplicity of the brewer. The handle on the water reservoir was a brilliant idea! Refilling has never been easier! The brewer is super quiet and doesn’t splash and make a mess. My husband loves that after you brew a cup you don’t have to wait for the brewer to warm up to start the second cup. You just pop a new kcup in and start it! Overall this is by far my favorite Kerrigan that I have owned. You won’t be disappointed with the new K-Supreme Plus!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, September 30, 2020
Thank you so much for your review. We are so glad you are enjoying your new K-Supreme Plus coffee maker.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I was so excited to get the new Keurig but I am so disappointed. I have only been using it less than 2 weeks. It keeps saying to descale, so i purchased the solution to descale and yet it doesnt go away. In addition, the measurement is not correct when brewing. For example, we might get 2 ounces when we select 8 or even 12. Also the cup is always full of coffee grounds. Ive tried to remove and reseat the K-pod insert, but it did not help. So disappointed in this product. I would not recommend upgrading. The previous version worked so much better. What a waste of money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 16, 2020
Hello and thank you for your review. We apologize that the K-Supreme Plus Coffee Maker did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
Written by a customer while visiting keurig.com
Customer Rating
1
Died on me.
on November 14, 2020
Posted by: Dee47
I bought this on Oct 20th. Delivery was great had it on the 23rd. Used it till Nov. 9th, and it died on me. Very frustrated. I have a Keurig 2.0 and I love it. It has a clock and a timer you can set to make a pot of coffee, but unfortunately it doesn't work on K cups anymore.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com