Love our new Keurig. Enjoy being able to preset preferences for individual family members so with one touch you get coffee just how you like it. I also like the new streamlined size.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We are thrilled to learn that you’re loving your coffee maker. Thank you for sharing your feedback! Enjoy!
After 8 months, my coffee maker stopped working. I called Keurig and was walked through the process of getting a new one under warranty. It was very easy and quick.
I love the K-Supreme Plus, however, I think that they should last a bit longer than 2 years, or have a better option to repair vs. replace as I bought the previous one in 2023, and it appears that the motor failed, thus the purchase of the most recent unit.
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Good features but only lasts 2 years. This my third machine. The last two died after 2 years
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you for taking the time to share your review and feedback. We are confident in our quality and stand behind all of our products. If you have any concerns, please do not hesitate to contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.