Love my cc-300! I did have an issue with my temp control board. After receiving a replacement TCB, it worked for only a day. Long story short, talked to Hienifer in customer service and got a replacement unit on the way; she was wonderful!
Response from NewairBy NewAir, Customer Service, April 20, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to your CC-300. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great customer service!
on April 28, 2020
Posted by: KarlW
from Florida Panhandle
I received a defective unit on the first try. Thanks to Christina in Customer Support, a new one is on the way! The unit is attractive and well-packaged, first impression was very positive, and the cedar shelving is first class. My first unit worked flawlessly for 36 hours and the then PC board went out. Can't wait for the replacement.
Response from NewairBy NewAir, Customer Service, April 28, 2020
Thank you for posting a review on your CC-300 and we’re sorry to hear that your experience was not of the quality you expected. I am delighted to hear you are pleased with the customer service provided to correct the issue. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Best cigar purchase I’ve made!
on June 21, 2020
Posted by: KROCKO
from Baltimore
I’d been looking for somewhere to store all of my cigars and keep them cool. I had wooden and plastic humidors everywhere. This solved everything and it looks great!
Response from NewairBy NewAir, Customer Service, June 22, 2020
Thank you for the 5-star review and for sharing your thoughts about the CC-100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Very pleased
on July 10, 2020
Posted by: Jeff 375dgr546
from Tennessee
Very pleased. Fresh cigars. Great service. Nice humidor.
Response from NewairBy NewAir, Customer Service, July 10, 2020
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!