So far so good. Box was delivered in perfect shape. Unit was in near perfect shape. I had to adjust the screws in the door hinge to plum the door. The racks are a little crammed but I read that in other reviews. Also the height is only 33” which is rare and what I needed. It’s Super quiet. Nice lights. Love it so far. Purchased the 3 year warranty so i don’t have to worry.
Response from NewairBy NewAir, Customer Service, July 6, 2020
Thank you for posting your comments in regards to this AWR-520SB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Clm
on October 6, 2014
Posted by: Christie Messenger
from Undisclosed
This is a great product! It has a sleek design, great LED lighting, holds all the bottles it claims to hold, and is quiet. I do not hear it at all which is very important in a Manhattan apartment. The supplier and delivery service were also great. Amazing customer service! I would highly recommend them and will use them again in the future.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Cooler
on March 6, 2018
Posted by: Poet
from Missouri
We love this cooler - it's totally quiet, accurate temp, nice looking. It is exactly what we wanted and after a year we are still very happy.
Gorgeous unit. Works great and is exactly what we were looking for.
Response from NewairBy Newair, Customer Service, October 22, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Great product with excellent customer support
on October 22, 2015
Posted by: Mitch
from Independence, KY
This product proves to be a wonderful addition to a budding bar enthusiast. The capacity is very impressive and the thoughtful design adds class and elegance to any décor. I look forward to putting the cooler to good use for many years to come.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Love my new 52-bottle wine cooler!
on December 14, 2021
Posted by: Randy
from Reno, NV
Verified Purchase:No
I am very happy with this product. It arrived in good shape and was well packed. I immediately loaded it up with 52 bottles and it reached the desired temperature in less than 24 hours. Very quiet and looks great. I had a small warranty issue and Newair was very responsive and stood behind their warranty with no hassle.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love my new wine refrigerator!
on June 10, 2022
Posted by: Shelley
from San Francisco Bay Area, CA
Verified Purchase:No
I am very happy with this product. It is very quiet, looks great in my kitchen island, and keeps the bottles at a perfect temperature. The New Air customer support is very responsive and the representatives are there to help customers with product questions.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-520SB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-520SB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I won't try any other brand
on February 26, 2018
Posted by: Steveo
from Reno
We have bought two of these over a three year period and have zero issues. I use one for wine and one for my Belgium beer collection which I keep at 52 degrees We are buying the 116 bottle later this year