Customer reviews from Newair
NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Average customer rating
4.4
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
64
4 Stars
35
3 Stars
13
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
57 out of
60)
Customer Reviews for NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Customer Rating
5
Great stylish under counter or free standing wine fridge
on September 13, 2021
Posted by: Brandon
from Indianapolis, IN
Recently purchased, came as expected. Easiest handle installation i have see on a wine fridge. Plugged it in after waiting the appropriate 2 hours and it was at temp about an hour later. Best feature is the sliding shelves. Have another similar fridge and without the slide shelves it was hard to see the bottles that are in the back without jossling all the bottles on that shelf. Overall great, would recommend again and again.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Solid fridge, good looks, helpful customer service
on September 3, 2021
Posted by: Lawrence
from Guerneville, CA
This fridge seems to be solidly built and sturdy. I like the wood shelves which glide open and close easily. I also like the clean lines of the design and the blue LED lighting provides nice mood lighting. Customer service was helpful with troubleshooting when the fridge was no longer cooling.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
LOVE IT!
on August 19, 2021
Posted by: Alvaro
from Michigan
Amazing customer service by Miguel. The fridge is working perfectly and it looks amazing in my kitchen.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-520SB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-520SB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Melv
from Florida
Verified Purchase:Yes
We purchased 2 of these units a couple months ago. In shipping, one of the shelves was broken. I contacted NewAir and they were able to get a new shelf shipped to us. All in all, we are very pleased with the units. They are much more quiet than other wine refrigerators we have had.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit.We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit.We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Near Perfect Experience...So Far
on July 20, 2021
Posted by: Jeff3056
from Old Field, NY
In service for 8 days with no problems...so far. Arrived with everything intact but with less-than-perfect bottom front grill. Still gave 5 stars because Anthony took my phone call and my email photo and immediately sent out a replacement grill. He also answered several questions. The quality of the customer service pleasantly surprised me. Runs quietly. Temperature is accurate within a degree or two (I used my refrigerator thermometer to test it). Temperature is uniform throughout the unit, which also pleasantly surprised me. I couldn't find a better value for the money. Believe me, I looked far and wide before pulling the trigger on this unit.
Response from NewairBy Newair, Customer Service, July 20, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Near Perfect Experience...So Far
on July 20, 2021
Posted by: Jeff3056
from Old Field, NY
In service for 8 days with no problems...so far. Arrived with everything intact but with less-than-perfect bottom front grill. Still gave 5 stars because Anthony took my phone call and my email photo and immediately sent out a replacement grill. He also answered several questions. The quality of the customer service pleasantly surprised me. Runs quietly. Temperature is accurate within a degree or two (I used my refrigerator thermometer to test it). Temperature is uniform throughout the unit, which also pleasantly surprised me. I couldn't find a better value for the money. Believe me, I looked far and wide before pulling the trigger on this unit.
Response from NewairBy Newair, Customer Service, July 20, 2021
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jeff3056
from Old Field, NY
Verified Purchase:Yes
In service for 8 days with no problems...so far. Arrived with everything intact but with less-than-perfect bottom front grill. Still gave 5 stars because Anthony took my phone call and my email photo and immediately sent out a replacement grill. He also answered several questions. The quality of the customer service pleasantly surprised me. Runs quietly. Temperature is accurate within a degree or two (I used my refrigerator thermometer to test it). Temperature is uniform throughout the unit, which also pleasantly surprised me. I couldn't find a better value for the money. Believe me, I looked far and wide before pulling the trigger on this unit.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product AWR-520SB. We are delighted to hear the unit has met your expectations and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
great looking unit - good customer service
on May 21, 2021
Posted by: steve r
from columbus
Bought it a year and a half ago. Very sharp and it worked perfectly; until it didn't. But despite the fridge being well out of warranty NewAir stepped up and agreed to fix the issue. I would not hesitate to buy this again.
Response from NewairBy Newair, Customer Service, May 23, 2021
Thank you for posting your comments in regards to your AWR-520SB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair