Customer reviews from Newair
NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
64
4 Stars
35
3 Stars
14
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
57 out of
61)
Customer Reviews for NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Posted by: Melv
from Florida
Verified Purchase:Yes
We purchased 2 of these units a couple months ago. In shipping, one of the shelves was broken. I contacted NewAir and they were able to get a new shelf shipped to us. All in all, we are very pleased with the units. They are much more quiet than other wine refrigerators we have had.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit.We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit.We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good fridge but the shelves are poorly made
on December 11, 2020
Posted by: Tom R
from Ottawa, ON
The fridge works well, but the shelves are poorly made and don't slide well. When I got the fridge, the front of the top shelf was cracked and the crack became much wider when I put bottles on it. Very disappointing. Also, the internal lights are only at the top so they shine brightly on the top shelf, but the rest of the fridge is dark.
Response from NewairBy NewAir, Customer Service, December 11, 2020
Thank you for the review and for sharing your thoughts about the AWR-520SB. Please reach out to customer service at support@newair.com for assistance with your shelf. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Very pleased
on August 23, 2017
Posted by: golf.glitz
from Arizona
I have been enjoying the purchase of my first wine cooler. I have been enjoying many wonderful (as well as many costly) wines for many years now, and I have always been concerned about proper storage of my wines, ensuring enjoyment when the time comes. This takes the worry away. I also have to say, that I purchased a Coravin system allowing me to enjoy a glass of wine whenever I want without worrying about what may remain. The best of both worlds.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great looking
on August 27, 2020
Posted by: LilyK
from Fl
This unit looks great in my renovated kitchen. Love the blue light. So far works fine too.
Response from NewairBy NewAir, Customer Service, August 28, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-520SB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Roman
from San Diego
Verified Purchase:Yes
The fridge operates as you would expect but I wish the temperature display would have been in the middle like a small model that I already own. The fridge is also a bit on the loud side and sounds like it is constantly recirculating. Not sure if that is normal or if perhaps something is wrong with the calibrator. It chills by bottles though and has a sleek modern look so I like it for that.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Mike19
from Phoenix
Verified Purchase:Yes
I bought the product about a month ago and I am a little disappointed. It makes a very strange humming noise and a slight whistle noise. Not sure but don't think it should make those noises.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-520SB. We will be reaching out to you via email to provide further assistance. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-520SB. We will be reaching out to you via email to provide further assistance. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Great features but . . .
on March 8, 2021
Posted by: G. Doug
Unit newly arrived but issue of door locking closer problem to be resolved.
Response from NewairBy NewAir, Customer Service, March 8, 2021
Hi, Thank you for taking the time to leave a review on your NewAir AWR-520SB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Gilda
from Verplanck, New York
Verified Purchase:Yes
This unit met my needs perfectly, the double use (built in or free-standing) provides flexibility. The wood shelving adds elegance and the temperature control is easy to adjust. Great product and even better customer service by the Newair team.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the AWR-520SB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair