Customer reviews from Newair
NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
64
4 Stars
35
3 Stars
14
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
57 out of
61)
Customer Reviews for NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Posted by: Rachele
from Austin tx
Verified Purchase:Yes
I bought this about six months ago for our new home. I've had many wine fridges in the past and definitely happiest with this one! It stays cold looks great and fits a good amount of bottles. Would definitely recommend it
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
3
Nice looking unit but noisy
on December 13, 2021
Posted by: JD
from Dallas, TX
Verified Purchase:No
I purchased this unit 8 months ago and unpacked it and thought it looked great and fit perfect in my counter cutout. The unit stays at temp nicely but the last few months has begun making noise when it cools. When the compressor runs it makes a squeaking noise several times during the compressor cycle. At first I thought it was fine and I could get used to it but the more I hear it the more frustrated I get. I sent a recording to customer service and they told me that they were normal sounds for the compressor to make. I am just not buying this answer and would like New Air to do something about it, as I am still in the year warranty.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Product is working great and customer service was excellent
on November 23, 2015
Posted by: Greg
from Decatur, AL
Refrigerator is working great and looks great in the new location.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Freezes wine-
on June 2, 2018
Posted by: Danielle
from Mt Shasta, Ca
This wine fridge is the one of two we one. One is a dual control while this one is single temp, primarily for our red wine. For random reasons the temperature resets to 42 degrees and this freezing our wine, including a bottle of Stags Leap Cask 23 (2012) Cab. Let's just say that this wine fridge has ruined more money in wine than its cost of purchase, which wasn't cheap. I called Newair about 6 months ago complaining and the rep had no fix and little sympathy for the wine resetting the temp. Needless to say we will not be buying newair going forward which is unfortunate since we custom built our cabinets around these fridges, just hope that another brand fits.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
4
Looks fantastic
on May 6, 2021
Posted by: Breyeguy
from Orange, CA
Looks great and fits perfect in the space I have. The shelves slide out easily allowing access to every inch of this spacious fridge. It’s also super quiet so you’ll barely notice it running.
Response from NewairBy Newair, Customer Service, May 9, 2021
Thank you for the 5-star review and for posting your comments in regards to the Newair AWR-520SB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Overall Good Value
on January 5, 2021
Posted by: Roman
from San Diego
The fridge operates as you would expect but I wish the temperature display would have been in the middle like a small model that I already own. The fridge is also a bit on the loud side and sounds like it is constantly recirculating. Not sure if that is normal or if perhaps something is wrong with the calibrator. It chills by bottles though and has a sleek modern look so I like it for that.
Response from NewairBy NewAir, Customer Service, January 5, 2021
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
We love our wine cooler
on March 4, 2018
Posted by: Toepfer
from Petaluma, CA
With our son working in the wine industry and studying viticulture we decided to step it up and treated ourselves to a wine cooler. We had decided to make use of a space under our stair case and, after a lot of research, we decided on the NewAir wine cooler. We couldn't be more happy, the chiller is completely quiet, very stylish, and has nice LED lights when we want to show it off otherwise is very understated and works great in our dining room. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: LilyK
from Fl
Verified Purchase:Yes
This unit looks great in my renovated kitchen. Love the blue light. So far works fine too.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-520SB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-520SB.Thank you for choosing NewAir!
Written by a customer while visiting Newair