Customer reviews from Newair
NewAir - 250-Cigar Thermoelectric Humidor - Stainless Steel
Average customer rating
4.2
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
121
4 Stars
36
3 Stars
5
2 Stars
9
1 Star
19
88%of customers recommend this product.
(
107 out of
122)
Customer Reviews for NewAir - 250-Cigar Thermoelectric Humidor - Stainless Steel
Customer Rating
5
Pease of mind
on July 24, 2019
Posted by: pspez
from Coconut Creek, Fl
Just the thought that me Liga's and all of my other cigs are at the right temp and humidity is greta pease of mind. Love my New Air
Response from NewairBy NewAir, Customer Service, July 29, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Nice, but..
on August 3, 2019
Posted by: Retired
from Florida
...needs a couple modifications to get 5 stars.
I made 2 modifications myself at a cost of $12 and a little time. (See photos) The other change would be to move the overhead LED to the front of the cabinet & shorten the top drawer by a 1/2" so the light becomes useful.
I made 2 modifications myself at a cost of $12 and a little time. (See photos) The other change would be to move the overhead LED to the front of the cabinet & shorten the top drawer by a 1/2" so the light becomes useful.
Response from NewairBy NewAir, Customer Service, August 9, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Very nice unit.
on October 4, 2019
Posted by: Every day Joe
from Florida
This little unit pack a big punch...looks good works better and their is no need to
worry about your sticks anymore. Boveda packs work fantastic after you season
your box with distilled water to start.
worry about your sticks anymore. Boveda packs work fantastic after you season
your box with distilled water to start.
Response from NewairBy NewAir, Customer Service, October 6, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
4
Easy To Use
on October 13, 2019
Posted by: Will
from Texas
I bought this humidor and couple weeks ago, and it has made all the difference in the world!! My sticks are far more enjoyable to smoke on now.. ***Must have***
Response from NewairBy NewAir, Customer Service, October 14, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: Anonymous
from Chico, Texas
Verified Purchase:Yes
Came quickly and started right up. Smells AMAZING! Plenty of room. I am using the Boveda packs with it as I like the ease. To season it though I ordered the Boveda 84% RH 60 gram and left them in a week and then switched out to 69% and everything has been great! Only down side I can see, but couldn't take a star off for it, would be the interior lighting. The little blue light is pretty worthless.
Response from NewairBy NewAir, Customer Service, October 31, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Temperature control problems
on November 5, 2019
Posted by: Michael
from Houston TX
I received this as a Christmas present and love everything about it other than I can't get the temperature above 65 degrees F. I have cigars with mold on them.
Response from NewairBy NewAir, Customer Service, November 11, 2019
Hi There!
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
2
Great for first couple of years
on December 11, 2019
Posted by: Dell
from Charlotte NC
I had mine for a couple of years now and it stopped working. Called customer service and they said I needed a new board. Did not have Any in stock and said they would be in late November. Called back in early December and still no inventory of the board nor do they have a date when one will be in. Asked for a discount on another unit and was told the price on the web site was a discount. Poor customer service when you sell a product and don’t have replacement parts.
Response from NewairBy NewAir, Customer Service, December 17, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Hayes
from Geneva Al
Verified Purchase:Yes
Follow the directions. Purchased my NewAir for myself. I followed the directions and seasoned it. It has worked perfectly keeping my cigars perfect and even reviving some. I recently purchased another NewAir as a gift to my buddy. I have a lot of confidence in the product.
Written by a customer while visiting Newair