Customer reviews from Newair
NewAir - 250-Cigar Thermoelectric Humidor - Stainless Steel
Average customer rating
4.2
(190 Reviews)
Rating breakdown 190 reviews
5 Stars
121
4 Stars
36
3 Stars
5
2 Stars
9
1 Star
19
88%of customers recommend this product.
(
107 out of
122)
Customer Reviews for NewAir - 250-Cigar Thermoelectric Humidor - Stainless Steel
Posted by: KMIT
from Michigan
Verified Purchase:Yes
Bought the CC-100H in Oct 2019, has worked flawlessly since I've had it. This holds temperature and humidity great. I turn down the heat at night in the house and the unit may fluctuate 1 degree in temperature and 1% in humidity but this only happens on really cold nights, I live in the north. This is a hassle free humidor, shut it and forget it. I use Boveda 60 gram packs and they work great in this unit. In some of the reviews people are using sponges, which won't work in this unit, its to airtight and you can't control the humidity out-put of a sponge and Oasis style units are over kill for this size humidor. And yes you will need to buy a better electronic hydrometer but they're inexpensive. This will hold 250 Churchill cigars but it will be full top to bottom, it holds 200 Churchill's comfortably with plenty of breathing room, and you want some breathing room. This is a very good cigar humidor, it holds humidity and temperature excellent and at a very fair price, its as close to hassle free as you can get. If your thinking of buying one I would recommend it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your wonderful review! We are glad you enjoy using the CC-100H humidor. We are glad to hear your unit met your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your wonderful review! We are glad you enjoy using the CC-100H humidor. We are glad to hear your unit met your expectations. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Great for first couple of years
on December 11, 2019
Posted by: Dell
from Charlotte NC
I had mine for a couple of years now and it stopped working. Called customer service and they said I needed a new board. Did not have Any in stock and said they would be in late November. Called back in early December and still no inventory of the board nor do they have a date when one will be in. Asked for a discount on another unit and was told the price on the web site was a discount. Poor customer service when you sell a product and don’t have replacement parts.
Response from NewairBy NewAir, Customer Service, December 17, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Jcvitkovch
from Akron, Ohio
Verified Purchase:Yes
Purchased this for my husbands birthday and he loves it!!! Keeps cigars perfect!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hello,
We are very happy to learn that your husband loves using his NewAir CC-100. Please feel free to reach us at support@newair.com if you guys have any questions.
Best wishes,
We are very happy to learn that your husband loves using his NewAir CC-100. Please feel free to reach us at support@newair.com if you guys have any questions.
Best wishes,
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hello,
We are very happy to learn that your husband loves using his NewAir CC-100. Please feel free to reach us at support@newair.com if you guys have any questions.
Best wishes,
We are very happy to learn that your husband loves using his NewAir CC-100. Please feel free to reach us at support@newair.com if you guys have any questions.
Best wishes,
Written by a customer while visiting Newair
Posted by: Michael
from Houston TX
Verified Purchase:Yes
I received this as a Christmas present and love everything about it other than I can't get the temperature above 65 degrees F. I have cigars with mold on them.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There!
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There!
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
4
Takes some discipline but works as advertised.
on December 26, 2017
Posted by: Swerve
from Fort Worth Texas
This unit holds temperature and adjusts easily. I had some confusion initially upon purchase because I thought since the unit came with a small water dish it would somehow self regulate relative humidity. The manufacturer should provide better instruction on seasoning and best practices for maintaining the relative humidity. The provided analogue hygrometer is also useless. I lost 10 or so cigars to mold because it was not reading accurately. I still think the unit performs as advertised. It just required obedience on my part to learn how to maintain the environment. I have since replaced the hygrometer with a higher quality digital hygrometer and have had better performance.
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: WriterScientist
Verified Purchase:Yes
Great price, works as advertised - easy to set up and season
Response from NewairBy NewAir, Customer Service, April 20, 2020
Thank you for the 5-star review and for sharing your thoughts about the CC-100 unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4
Product was great then suddenly stopped working
on December 30, 2021
Posted by: Natalie
from Ohio
Verified Purchase:No
The humidor was purchased as a present for my husband and worked well for about three years I believe. Then it stopped cooling. Customer service has been very helpful in answering my questions but I'm disappointed there will be a charge to purchase the replacement part needed. Here's to hoping the new part repairs the problem and lasts a long time.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product CC-100. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product CC-100. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Cigar Humidor
on June 29, 2015
Posted by: Bill Breeding
from Undisclosed
I recently received a NewAir CC-100, had it 3 weeks now and I think it s great! This Cigar Cooler is a new idea for me but makes sense. I have it in my office and it looks stylish and is a conversation starter. It's very quiet, easy to use and set up. I followed the included instructions and was able to hit the ideal humidly on the hydrometer in 2 days. I've been able to keep it at a 70% humidly level using a crystal gel solution. The inside has 2 shelves that are big enough for some boxes and a drawer near the top able to hold individual cigars. It s rated for 250 cigars but if you like the larger ring size and length then it s going to be a little less.
I would recommend this to a friend!
Written by a customer while visiting Newair