Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
15
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
17 out of
17)
Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
4
Great gaming headphones, but heavy for long wear
on September 25, 2025
Posted by: dcardona
from Seattle, WA
[This review was collected as part of a promotion.] I’ve been trying out the JBL headphones and here are my thoughts so far.
The good:
1. The audio quality is surprisingly good, honestly on par with top mainstream headphones like Sony or Bose.
2. Noise isolation works really well, mostly thanks to the heavy ear pads.
3. The 2.4 GHz connection through the USB dongle is super seamless, and I really like not having to deal with Bluetooth flakiness.
1. The audio quality is surprisingly good, honestly on par with top mainstream headphones like Sony or Bose.
2. Noise isolation works really well, mostly thanks to the heavy ear pads.
3. The 2.4 GHz connection through the USB dongle is super seamless, and I really like not having to deal with Bluetooth flakiness.
The bad:
Mainly comfort. They are heavier than regular headphones and take some time to get used to for longer wear. The ear cups feel more constrained and my head feels warm after a while, which makes them hard to recommend for all-day use.
Mainly comfort. They are heavier than regular headphones and take some time to get used to for longer wear. The ear cups feel more constrained and my head feels warm after a while, which makes them hard to recommend for all-day use.
Overall:
I’d rate them 8/10. Very good gaming headphones with strong sound and connectivity, but not the best option if you want something comfortable for hours on end.
I’d rate them 8/10. Very good gaming headphones with strong sound and connectivity, but not the best option if you want something comfortable for hours on end.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL is amazing.
on September 28, 2025
Posted by: sammiejay3
[This review was collected as part of a promotion.] For a gamer like myself, this wireless gaming headset provides the best noise cancelling and immersion I have ever had. When the headset is on, you feel like you are in the world the game exists in. The quality of voices from other players definitely makes you feel like you are in the same room discussing strategies and whatever.
Written by a customer while visiting jbl.com
Customer Rating
5
Will JBL ever disappoint me?…
on September 29, 2025
Posted by: Nelly_Nel
from Philadelphia, PA
[This review was collected as part of a promotion.] Jbl just can’t disappoint me. I’m a music lover so I need my headphones to give great quality sound and these deliver! I love that they have the classic jbl lights on the ear cushions. They have so many great settings for gamers, specifically. I’m not a gamer, YET….but these are perfect for when I am lol. The sound quality is very smooth, loud and clear with great bass. Also, they’re very comfortable to wear for long periods of time. I’ve been using them for the past 3 days and I love them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Immersive Sound and Comfortable Fit
on September 29, 2025
Posted by: Films
from Charlotte, NC
[This review was collected as part of a promotion.] I’ve been using the JBL Quantum 910X Wireless for gaming and video editing, and they’ve quickly become my go-to headset. The sound quality is crisp with deep bass, making both music and in-game audio immersive. The wireless connection is reliable, and the battery life easily lasts through long sessions. I also appreciate the comfort of the ear cushions and the sturdy build. The noise-canceling feature is effective, though it can feel strong at times
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A Great Upgrade
on September 30, 2025
Posted by: dilahoot
from Portland, OR
[This review was collected as part of a promotion.] I have needed to move on from my old gaming headset that I bought in 2018 for a while now and the Quantum 910X felt like such an upgrade in quality that I couldn't believe what I was missing.
The JBL QuantumEngine app allows for full customization of your audio experience, even allowing you to switch from preset equalizer settings catered to different styles of games. I tested a handful of these presets on their respective genres of games and was impressed. The "FPS" setting allowed me to better hear footsteps and ambient sounds that could indicate other players, the "Cinematic" setting allowed for a more immersive experience on a narrative game, and so on. If you aren't satisfied with those, though, you can always customize the equalizer yourself. The spatial sound also worked well when on a "fixed" setting, delivering surround sound audio in games that really adds to the setting, but I could not get head tracking to work no matter how hard I tried, which was unfortunate. I really liked how many settings there were on the headset itself, so you could tweak the details without having to open the app. The fold-up microphone that automatically mutes when not in the talking position is a godsend when playing in lobbies where you don't want to always participate in the conversation. Finally, the noise cancelling feature worked VERY well. My PC has a very loud fan that I could always hear when using my old pair of headphones. It was completely silent when wearing the 910X's.
A sturdy design and sleek glossy black finish allows the headset itself to feel very high quality. In addition, you can fully customize the lighting of the headset in the app, choosing from pre-designed patterns and colors or creating your own much like the equalizer settings.
Overall, this is going to feel like an upgrade for anyone looking for one. It may be overkill for some more casual gamers, but for those who are willing to spend the extra money to add to their gaming experience it is well worth it.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent sound quality, comfort and style
on October 6, 2025
Posted by: Ec6703
from Bay Area, Ca
[This review was collected as part of a promotion.] Amazing product, super slick looking, comfort, stylish, and the noise canceling is phenomenal. My son is a HUGE gamer and these are by far his favorite headphones. The color scheme compliments the style.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
4 Stars
on October 10, 2025
Posted by: Bill B
from Buffalo, NY
[This review was collected as part of a promotion.] Good soundstage, directionality & tone. Bass can over power midrange & vocals with the flat EQ but represents explosions well in game. Mic quality is good. ANC works well. Spatial sound hollows out the sound but gives a really good sense of space and 3D postion in game. Head tracking could be a cool feature with VR but seems pointless in a normal desk or couch setup.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality Sound, Build, Comfort and a Lightshow.
on October 16, 2025
Posted by: GTVH
from Porterville,CA
[This review was collected as part of a promotion.] The Unboxing experience tells you a lot about a product and JBL takes the time to build in quality feel to their products. Everything is packaged neatly an thoughtfully. The headset comes with a storage pouch that is soft an feels of quality. The cables included are also of quality an feel great. The headset itself has soft touch padding for the ears an head and is very comfortable on your head. I had no issues with extending playtime with these. They feel solid, no creaking like cheaper materials would do. The microphone works wonderfully in game an for calls. The dual connection/dual audio feature is nice. I game on an xbgox an the included dongle that connects to a back usb pairs up with the headphones rather quickly. I've experienced no hiccups with connections. In game sound is well balanced an weighted. The boom is there but so is detail in mid an high ranges. They are a pleasure to listen to in game. If you so choose, these also provide a visual flare to those around you with lighting modes. Shine in game an out :) Game on!
I would recommend this to a friend!
Written by a customer while visiting jbl.com