Customer reviews from jbl.com
JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Average customer rating
4.6
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
38
4 Stars
7
3 Stars
1
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
39 out of
39)
Customer Reviews for JBL - Quantum 910X Wireless over-ear gaming headset with detachable boom mic - Black
Customer Rating
5
JBL Quantum 910X Headphones!
on September 29, 2025
Posted by: DonH
from Southern Oregon
[This review was collected as part of a promotion.] The Quantum 910X Headphones deliver immersive sound with deep bass and crisp highs, backed by powerful customization through JBL's QuantumENGINE software which includes presets or a 10 band graphic equalizer among other things. The ANC allows excellent noise cancelling or with the click of a button, an open “talk through” mode allows some of the outside ambient noises through. The mic is clear and reliable, with simple flip-up-to-mute, flip-down-to-talk or push button design—quick and easy. Comfort is solid thanks to plush ear and headband padding and a tight, but not too tight seal, though long sessions can cause a little heat buildup. They have an LED display outside that can be adjusted or turned off to save battery through the app too. Spatial sound adds cinematic depth, especially for movies, but can obscure subtle in-game audio cues for me. There’s a head tracking feature so when you turn your head the sound stays centered to your computer screen.
Wireless performance is excellent with no dropouts. However, tweaking settings in the software occasionally causes the dongle to drop out, reset and wipe some custom profile settings. Battery life is fantastic, long hours without recharging. Build quality feels premium, though the ear cups swivel a bit too freely, which can feel flimsy when handling.
Though designed for Xbox, switching to PC or PS5 is seamless with a quick tap on the dongle. Overall, the Quantum 910X is a versatile, feature-rich headset with strong audio performance and deep customization—ideal for gamers or music listeners who want that control. I really like these headphones!
Wireless performance is excellent with no dropouts. However, tweaking settings in the software occasionally causes the dongle to drop out, reset and wipe some custom profile settings. Battery life is fantastic, long hours without recharging. Build quality feels premium, though the ear cups swivel a bit too freely, which can feel flimsy when handling.
Though designed for Xbox, switching to PC or PS5 is seamless with a quick tap on the dongle. Overall, the Quantum 910X is a versatile, feature-rich headset with strong audio performance and deep customization—ideal for gamers or music listeners who want that control. I really like these headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Performance A+++++++++++++++++++++++++
on September 24, 2025
Posted by: Riseball24
from Cullman, AL
[This review was collected as part of a promotion.] As an avid gamer i have owned and used several different brands and models of Wireless headsets over the years and i have to say that JBL has outdone themselves with the Quantum 910X. The quality and versatility of this setup is next level. As you unbox this thing you can tell that it's going to blow you away. I was immediately impressed with the feel of them. The construction is what you expect from JBL. The batter was charged, and the setup was super straight forward. Fast and easy then right to gaming. I played GTA5 first on a PS5 and right out of the gate you can almost feel the sounds. Absolute crystal clear highs and the lows are also what you would want. Easy volume adjusting is a huge plus and being able to swing the mic up and down to mute is also a great feature. The lights are an added bonus. Nothing is left out of the box. Every cord and accessory is included with a nice bag for storage. I was able to wear them for 5 straight hours of gaming and didn't even need to adjust them. Perfect fit and function with zero discomfort. Super impressed with this top of the line addition to my collection. I've used them for 20 hours of play without having to recharge them yet at a decent volume level. Playing COD is even easier now with the clear communication and functionality of the model 910X. Well done JBL, you have another winner on your hands with this one. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Perfect gaming headphones
on November 3, 2022
Posted by: Pina
[This review was collected as part of a promotion.] This is what I would someone who loves gaming. The immersive experience using this device is mind blowing. This makes the experience holistic thanks to spatial audio. Impressive battery life too. Absolutely loved this device.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Feature rich headphones done very well!
on October 22, 2022
Posted by: claritydnb
from Fargo, ND
[This review was collected as part of a promotion.] These headphones have a lot of really great features and they do them well. Once I went through the spatial sound calibration, that feature is very cool! The headphones are comfortable and have great sound. The chat/game sound adjustment gave me a little trouble because it had the sound extremely quiet initially. Active noise cancelling works very well. The head tracker function is really really neat and seemed to work well. I have only used them on a computer gaming system, so I don't know if all of the features are available with a gaming console. For computer gaming, these headphones are absolutely awesome! I would believe they would be awesome for gaming consoles as well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Truly Amazing Headset Experience
on October 12, 2022
Posted by: golfcat
from Missoula, MT
[This review was collected as part of a promotion.] When I opened the headset, I was immediately surprised by several impressive features:
-How lightweight the product is
-The ease of connection via both Bluetooth and the included wireless adapter
-The sound quality once connected was astounding
-How lightweight the product is
-The ease of connection via both Bluetooth and the included wireless adapter
-The sound quality once connected was astounding
While these headphones are very lightweight, they do not appear to lack the durability one would expect with such an expensive headset. I have already spent several hours with the product on and don't feel the typical ache or soreness from similar products. Additionally, I fell in love with the "lift to mute" feature for the microphone as I've also been using these for my work-from-home setup and experience excellent results.
Connecting the headset was a piece of cake. Obviously, a Bluetooth connection these days is preferred on many systems due to the simplicity, but the quality and ease of using the wireless adapter to connect to a variety of systems is spectacular. As mentioned, I connected these to my work computer and can seamlessly switch from music to video calls with no interruption.
As far as the sound quality goes, it really is tough to beat JBL products these days for the price point, value and quality of build. I first tested these for music quality and can say it stands by itself on this alone. Anything from classical to metal, from hip-hop to country, the sound profile maintains the JBL performance expectations among leaders in the industry.
Active noise cancellation (ANC) continues to be a great differentiator among such products - this headset is no different. These particularly shined considering I tested them with dogs at my feet, the doorbell/phone ringing intermittently, and noise from outside. External noise was not a problem at all when wearing the headset.
Active noise cancellation (ANC) continues to be a great differentiator among such products - this headset is no different. These particularly shined considering I tested them with dogs at my feet, the doorbell/phone ringing intermittently, and noise from outside. External noise was not a problem at all when wearing the headset.
Overall, I have only very good things to say about the JBL Quantum 910 headset. I genuinely try to play devil's advocate with reviews, but there really was nothing that stood out as a major downside or negative. Highly recommend this product for a variety of uses throughout the home/office.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quantum 910
on November 1, 2022
Posted by: DreDay
from Port St Lucie FL
[This review was collected as part of a promotion.] The Quantum 910 Wireless Gaming Headphones are great. I used them with my PS5. It was easy to connect to my system. The initial setup of 910 was easy also. It has multiple configurations for the 910. From the preset EQ or the ability to customize the EQ and also the LED lights on the headphones. The sound quality is great. I was blown away by the 3D head tracking. And the headphones are comfortable. But a little lose Great Headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
allergic reaction
on November 3, 2023
Posted by: ryno231465
nasty skin reaction from headphone pads. Some sort of conditioning chemical on the pads caused major issues with bleeding and cracking. Buyer beware!
Written by a customer while visiting jbl.com
Customer Rating
5
Cool looks with many options
on October 17, 2022
Posted by: 68eight
from Los Angeles Ca
[This review was collected as part of a promotion.] These are the coolest looking headphones i ever owned.The quality is top notch and has many features.These are wireless and very lightweight.The head tracking sound is what i liked most.Really makes you feel like your in the game.I can hear footsteps and guns being loaded and tell exactly where they are coming from.Before i would know if someone was in front or behind me but now i can tell if he is in front to the left or right.For gamers you know what i mean.The mic is sturdy yet flexible.I do wish it was retractalol.The battery has held up well and charging is fast.I havent had them long enough to see exactly how long they last from a full charge.Ive used em at 75% volume for 8 hours and still had plenty of juice.Definitely recommend for the gamer in your life or yourself if thats you.
I would recommend this to a friend!
Written by a customer while visiting jbl.com