Customer reviews from coastportland.com
Coast - HX5 130 lm Black LED Flashlight AA Battery
Average customer rating
4.6
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
236
4 Stars
24
3 Stars
12
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
254 out of
272)
Customer Reviews for Coast - HX5 130 lm Black LED Flashlight AA Battery
Posted by: Peter
Gender:Male
Verified Purchase:Yes
I had two before
Last one failed on me
Contacted them
They asked for a pic of the flashlight . I sent them the pic . They sent me a new one under warranty for free no questions asked
Perfect customer service
This is the third one
The next one would be a rechargeable one
The flashlight is of good quality with adjustable beam nice recessed button at the bottom the clip is amazingly strong ( it attaches firmly to the brim of my hat and is light in my hand and pocket) one can tell iit is a well thought product not a cheap and low quality flashlight.
The only thing that I had a problem with was that when the battery goes weak it just stops working altogether and it gives the impression that it is defective Regular flashlights go dimmer and dimmer until the battery completely dies
I am not saying it is a bad feature .it is a feature that can be confusing for the unaware .
Last one failed on me
Contacted them
They asked for a pic of the flashlight . I sent them the pic . They sent me a new one under warranty for free no questions asked
Perfect customer service
This is the third one
The next one would be a rechargeable one
The flashlight is of good quality with adjustable beam nice recessed button at the bottom the clip is amazingly strong ( it attaches firmly to the brim of my hat and is light in my hand and pocket) one can tell iit is a well thought product not a cheap and low quality flashlight.
The only thing that I had a problem with was that when the battery goes weak it just stops working altogether and it gives the impression that it is defective Regular flashlights go dimmer and dimmer until the battery completely dies
I am not saying it is a bad feature .it is a feature that can be confusing for the unaware .
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
3
One major flaw
on November 29, 2022
Posted by: Charles
from Chicago, IL
Gender:Male
The HX5 flashlight would be a great flashlight but the switch is poorly designed. Works fine for occasional, short use but fails when the flashlight is used for an extended period of time. I go for long walks in the morning, before dawn, and use the HX5 for the duration. If I switch off the HX5 at some point (to conserve battery) and try to switch it back on, it never works. The device needs a 10 minute "rest period" before it can be re-activated. This is unacceptable and makes this flashlight unusable for extended outdoor use.
Response from coastportland.comBy Bobby - COAST Expert, Customer Success, December 2, 2022
Hi Charles,
The behavior you are experiencing is created when the battery is getting near the end of its life. The power needed to turn on the light is higher than what is needed to keep the flashlight running. When this happens, the battery is "resting," which allows the voltage to raise in a minimal amount but allows it to hit the point where the flashlight can now turn on.
The behavior you are experiencing is created when the battery is getting near the end of its life. The power needed to turn on the light is higher than what is needed to keep the flashlight running. When this happens, the battery is "resting," which allows the voltage to raise in a minimal amount but allows it to hit the point where the flashlight can now turn on.
Written by a customer while visiting coastportland.com
Customer Rating
5
Handi light that makes a great gift.
on December 10, 2022
Posted by: TugBoat
from Near Cape Cod, MA.
Gender:Male
Small, and dependable, I keep it with me all the time, and use it several times every day.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
5
Handy light
on December 13, 2022
Posted by: Chris74
from Georgia
Gender:Male
I’ve had this light for about a year and I have to say it’s the most used light that I own. I have a few Coast lights and love them all but this one is just so handy. This was actually a warranty replacement but I will say that Coast DOES stand behind their products. Warranty replacement was sent free of charge in just a couple of days after filing a claim. Great people to do business with and will definitely be a return customer.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Posted by: RVB36
Gender:Male
Verified Purchase:Yes
Just the right size, it fits inside my safe, uses the same battery as my safe, and goes well with my firearm.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Posted by: NORMAN JR
Gender:Male
Verified Purchase:Yes
First of all this light is perfect for edc. I use my light 10 times or more every day for work. Its small, light ,bright, easily operated with one hand, and uses 1 aa battery. Not only that. Customer service is great. Ive been through 2 of these light in 3 years, because i USE THEM in construction. They have been dropped 20 feet, left on for a day at a time, submerged and all kinds of things. When the second one gave out, i sent in my warranty claim for both. Guess what. A couple days later, 2 new flashlight in the mail box. The light, company and, service associate are great. Dont wast your money on any other company.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
5
Great for nursing
on December 22, 2022
Posted by: Ron
from Texas
Gender:Male
Have used this lite for several years now as a nurse working 12 hour night shifts. The HX5 has been a perfect solution for checking on patients and equipment in the middle of the night without disturbing patient or family. I use the focused beam for navigating around the room, then the spread beam to complete my tasks. Perfect size, perfect brightness, and has never failed me in past several years.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Posted by: Rodey
Gender:Male
Verified Purchase:Yes
Great little light with great run time. Perfect for travel cases, small emergency lights, etc.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com