Customer reviews from coastportland.com
Coast - HX5 130 lm Black LED Flashlight AA Battery
Average customer rating
4.6
(291 Reviews)
Rating breakdown 291 reviews
5 Stars
238
4 Stars
24
3 Stars
12
2 Stars
4
1 Star
13
93%of customers recommend this product.
(
256 out of
274)
Customer Reviews for Coast - HX5 130 lm Black LED Flashlight AA Battery
Customer Rating
3
One major flaw
on November 29, 2022
Posted by: Charles
from Chicago, IL
Gender:Male
The HX5 flashlight would be a great flashlight but the switch is poorly designed. Works fine for occasional, short use but fails when the flashlight is used for an extended period of time. I go for long walks in the morning, before dawn, and use the HX5 for the duration. If I switch off the HX5 at some point (to conserve battery) and try to switch it back on, it never works. The device needs a 10 minute "rest period" before it can be re-activated. This is unacceptable and makes this flashlight unusable for extended outdoor use.
Response from coastportland.comBy Bobby - COAST Expert, Customer Success, December 2, 2022
Hi Charles,
The behavior you are experiencing is created when the battery is getting near the end of its life. The power needed to turn on the light is higher than what is needed to keep the flashlight running. When this happens, the battery is "resting," which allows the voltage to raise in a minimal amount but allows it to hit the point where the flashlight can now turn on.
The behavior you are experiencing is created when the battery is getting near the end of its life. The power needed to turn on the light is higher than what is needed to keep the flashlight running. When this happens, the battery is "resting," which allows the voltage to raise in a minimal amount but allows it to hit the point where the flashlight can now turn on.
Written by a customer while visiting coastportland.com
Posted by: Peter
Gender:Male
Verified Purchase:Yes
I had two before
Last one failed on me
Contacted them
They asked for a pic of the flashlight . I sent them the pic . They sent me a new one under warranty for free no questions asked
Perfect customer service
This is the third one
The next one would be a rechargeable one
The flashlight is of good quality with adjustable beam nice recessed button at the bottom the clip is amazingly strong ( it attaches firmly to the brim of my hat and is light in my hand and pocket) one can tell iit is a well thought product not a cheap and low quality flashlight.
The only thing that I had a problem with was that when the battery goes weak it just stops working altogether and it gives the impression that it is defective Regular flashlights go dimmer and dimmer until the battery completely dies
I am not saying it is a bad feature .it is a feature that can be confusing for the unaware .
Last one failed on me
Contacted them
They asked for a pic of the flashlight . I sent them the pic . They sent me a new one under warranty for free no questions asked
Perfect customer service
This is the third one
The next one would be a rechargeable one
The flashlight is of good quality with adjustable beam nice recessed button at the bottom the clip is amazingly strong ( it attaches firmly to the brim of my hat and is light in my hand and pocket) one can tell iit is a well thought product not a cheap and low quality flashlight.
The only thing that I had a problem with was that when the battery goes weak it just stops working altogether and it gives the impression that it is defective Regular flashlights go dimmer and dimmer until the battery completely dies
I am not saying it is a bad feature .it is a feature that can be confusing for the unaware .
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
5
Compact and bright
on November 24, 2022
Posted by: Daneeee
Gender:Male
Fits perfectly in my pocket attached to car key. Glad it has lanyard hole.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Posted by: Ed K
Verified Purchase:Yes
I love my coast every day flashlight, which I carry with me at all times, everywhere. I use my f
flashlight every day and its performance is impeccable, whether carrying firewood, working with dogs outside! I highly recommend COAST flashlights!
flashlight every day and its performance is impeccable, whether carrying firewood, working with dogs outside! I highly recommend COAST flashlights!
Written by a customer while visiting coastportland.com
Customer Rating
5
Great pocket flashlight
on November 20, 2022
Posted by: Ben
from OK
Gender:Male
Great size to slip into a pocket or purse. Very bright for the size with adjustable beam. Customer Service with the lifetime warranty very helpful.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
5
Love a company that stands behind it product
on November 20, 2022
Posted by: Keith
Gender:Male
Verified Purchase:Yes
Love the compactness of the light also like that it only takes one AA battery.....Also like that Coast stand behind it warranty
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Posted by: Paul
Gender:Male
Verified Purchase:Yes
Had the switch fail on an HX5 after several years and Coast rushed me a new one in a week. Great customer service and products.
I would recommend this to a friend!
Written by a customer while visiting coastportland.com
Customer Rating
4
They have a great warranty service!
on November 8, 2022
Posted by: Plumberguy
from Cincinnati, oh
Gender:Male
I bought this flashlight and within a month it stopped working correctly, I then reached out to the manufacturer and without question they immediately sent me a replacement, because of that alone I would definitely purchase their brand again
I would recommend this to a friend!
Written by a customer while visiting coastportland.com