Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Green
Average customer rating
4.1 out of 5
4.1
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
12
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
2
73%of customers recommend this product. 
(
11 out of 15
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Amazing
on May 9, 2024
Posted by: Jeremiah
from Tennesee
Expertise:Expert
This phone is stunning, I've only had this phone for a month and I'm in love with it, the customization features are incredible. I just hate the case I chose 😒
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 6, 2024
Posted by: likethephone
It is a replacement for a broken phone. It has a lot of apps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
TOO SMALL
on July 22, 2024
Posted by: M Lynn Kennimer
Verified Purchase:Yes
Phone is too small. Hard to keep up with and even harder to text and read.
Response from Samsung USBy R&R Team, July 22, 2024
Thank you for your honest feedback! We are grateful that you reached out to share your thoughts about the S23. The S23 features a 6.1" display with 2340 x 1080 (Flat FHD+) resolution. You have the option to customize the font size and style to suit your preferences. To do this, follow these steps: Step 1. Open the Settings app and select Display. Step 2. Choose Font size and style. Step 3. Here, you can adjust the settings to your liking. You can adjust the font size by moving the slider left or right. Enable the Bold font option to make the text appear bolder. You can also change the font style or download a new font by tapping Font style. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung, I've Missed You!!!
on August 2, 2024
Posted by: littlegreenman69
from Charleston SC
Expertise:Intermediate
Verified Purchase:Yes
I haven't had a Samsung phone for years and wow completely impressed with this phone. The build quality is amazing and I love the size. I'm tired of the massive phones, this one is perfect. It's fast, great cameras and never gets hot!! I'll be buying the 25 eventually when it comes out.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it
on August 12, 2024
Posted by: Galaxy lover
Expertise:Intermediate
I love Samsung phones. My only complaint is that the S23 isn't as durable as the older models. The S21 is definitely more resistant to drops.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Don't really like it
on August 13, 2024
Posted by: Boots
from Spartanburg SC
Expertise:Intermediate
Someone stole my S22 and the insurance replace it with the S23 it has been a problem every since I got it very disappointed with it
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for your honest feedback. We always love hearing from our valued customers and gaining their insights. We noticed you are sharing your feedback about the S23. The Galaxy S23 and S23+ feature a super smooth 120Hz display and are powered by the Snapdragon 8 Gen 2 Mobile Platform, which optimizes load times and power usage. Additionally, both phones have a larger battery capacity compared to the Galaxy S22 and S22+ to extend your playtime. We would like to get more information about what you are experiencing. Please reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Phone!
on August 28, 2024
Posted by: None
from New Jersey
Expertise:Intermediate
I bought this phone a month and a half ago and it is a disaster. Absolutely the worst phone I have ever owned.very difficult to navigate, settings change on their own. I am returning it. Simply put…a disaster
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for contacting us. We appreciate your feedback as we work to improve our products and provide the best possible experience for our customers. We noticed that you inquired about the Samsung S23. With the S23, your office becomes mobile, and the S Pen serves as your secret weapon. You can annotate documents, brainstorm new ideas, and keep your presentations flowing with the S Pen. Sometimes, work demands a full desktop. Now you can bring one wherever you go with Samsung DeX. We'd like to gather some more information about what you are experiencing with the settings. Please reach out to us at Samsung Support, and we'll be more than happy to assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it just wish it was bigger.
on September 16, 2024
Posted by: Kenyon Million
from Ripon, California
Expertise:Beginner
My mom bought it less than a month ago I'm going to upgrade to a pro I need bigger
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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