Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Green
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
2
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Green
Customer Rating
1
Stay Away From this Samsung S23!
on July 2, 2023
Posted by: TD27
from Florida
Expertise:Beginner
I never disliked a phone as this one! Very difficult to use!! I would not recommend this Samsung S23!! I'm extremely unhappy my older Samsung S10e was awesome!!!! I would never to another upgrade on a Samsung phone again. It's nothing like any other Samsung phone that I have enjoyed or over the years. I would like to down grade this phone to a older more reliable Samsung phone or perhaps buy some thing else.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, July 3, 2023
Hey TD27,
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support when it is most convenient for you for further assistance and/or troubleshooting. I have, proactively, included a link with your user manual below to help you get to know your device and its features better. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing the details about what you may be experiencing with your Galaxy S23, I recommend reaching out to Samsung Support when it is most convenient for you for further assistance and/or troubleshooting. I have, proactively, included a link with your user manual below to help you get to know your device and its features better. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
great camaras
on May 16, 2023
Posted by: eddydaflea
from Arizona
Expertise:Intermediate
This phone is a Marble of a computer era I would not have anything any other way
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 17, 2023
Hello Eddydaflea, we appreciate your feedback on your Samsung Galaxy S23. we are happy to hear you wouldn't have your device any other way. We want to make sure you are enjoying all of the amazing features of your device to the fullest. We have attached the full product manual and a link to the Samsung Support Team. They can assist you if you have any questions or would like assistance in making any setting adjustments to your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES, OUTDOES ALL
on May 22, 2023
Posted by: PAT8315
from Sweetwater TN
Expertise:Expert
The Samsung galaxy 23S ULTRA is one of IF not the best phone on the market anywhere. It out does any phone out there. I'm 75,had a lot of phones, this is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all round phone
on June 15, 2023
Posted by: Gopi10
from Fremont, CA
Expertise:Intermediate
One of the best products from Samsung and the best in S series versions.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone 📱 some things could improve
on July 26, 2023
Posted by: Joe Linnean
from Kentucky
I've had this phone for about a month now and I couldn't be happier with it, the camera and editing features are top teir however I wish the phone had s pen compatibility even if it didn't come included. I've always had a lower end budget phone that got the job done however this phone is amazing I love the camera and the ability to take great 3x zoom pictures and the waterproofing allowed me to take pictures at Niagara falls without having to worry about it getting ruined when wet. I'm still in high school so having the cheaper flagship phone really is amazing to me, and it has no issue pairng with my samsung watch that i also adore, however I wish there wasn't the huge price gap so that I could afford the ultra however this phone does not disappoint ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a named
on March 29, 2024
Posted by: Anonymous
Good experience really like it best fhone company ♡
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to use
on April 13, 2024
Posted by: Chr15
from Springdale Ar
I'm happy I bought this planing on buying the latest Samsung S24
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feel
on April 17, 2024
Posted by: M275
from McPherson Ks
Expertise:Intermediate
I got this phone a few weeks ago and Glad I did get it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US