Customer reviews from Dymo.com
DYMO - 1815990 LabelManager 280 4 in. x 2.3 in. x 7.9 in. 0.6 in./s Print Speed Label Maker - Black on White
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
93
4 Stars
17
3 Stars
5
2 Stars
5
1 Star
4
95%of customers recommend this product.
(
108 out of
114)
Customer Reviews for DYMO - 1815990 LabelManager 280 4 in. x 2.3 in. x 7.9 in. 0.6 in./s Print Speed Label Maker - Black on White
Customer Rating
1
Very Disappointed
on March 4, 2024
Posted by: NancySBCourt
from San Bernardino, CA
I just opened my Dymo label maker and it will not print. I've charged it and tried to print a test and it says there is a jam and to remove the cartridge. There is no jam, i've tried several times to "clear" said jam and nothing works. I replaced the cartridge and it still says there is a jam. I've searched for trouble shooting and nothing comes up. This is very disappointing.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, March 6, 2024
Hello. Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience you experienced with our product.
To resolve the issue, please power cycle the printer by removing the batteries, power adapter if available, and tape, then press the power button 15 times. After that, re-insert the batteries and tape, then reset the printer to its factory settings by pressing these two buttons simultaneously at the same time (9+On/Off). If the steps do not work, please clean the print roller and printhead using a Q-tip dipped in rubbing alcohol. Furthermore, increase the strobe level of the device by simultaneously pressing (8+On/Off) and using the forward arrow key to increase the strobe to level 8.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you experienced with our product.
To resolve the issue, please power cycle the printer by removing the batteries, power adapter if available, and tape, then press the power button 15 times. After that, re-insert the batteries and tape, then reset the printer to its factory settings by pressing these two buttons simultaneously at the same time (9+On/Off). If the steps do not work, please clean the print roller and printhead using a Q-tip dipped in rubbing alcohol. Furthermore, increase the strobe level of the device by simultaneously pressing (8+On/Off) and using the forward arrow key to increase the strobe to level 8.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Short lifespan
on January 3, 2024
Posted by: QH DPS
from Denmark
The label printer is great for a period of time, our battery died, and it seems like a replacement is hard to find, the products it self says 12v DC 500 mA but the replacement says 7,4 Vdc. wouldnt purchase a rechargeable one again.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 11, 2024
Hi.
Thank you for contacting us.
We apologize for the inconvenience caused.
The compatible battery type for your device is Li-Ion 7.4V 650mAh 2.41Wh, with the item number 1758458. You can buy from our retailers online.
Alternatively, we can place a standard order for this battery for you. Kindly check your email for the pricing information regarding this order.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us.
We apologize for the inconvenience caused.
The compatible battery type for your device is Li-Ion 7.4V 650mAh 2.41Wh, with the item number 1758458. You can buy from our retailers online.
Alternatively, we can place a standard order for this battery for you. Kindly check your email for the pricing information regarding this order.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
All good things...
on June 18, 2023
Posted by: Daddy Dragon
from Earth
It was great for a while, but now it does not function properly. I get continuous Jam errors. I have tried all of the suggested fixed to now avail. Man... I loved this thing. I have had it for years!! Now how am I supposed to label things? I cannot afford a new one, as I am Totally and Permanently Disabled. Can't organize stuff quite so easily now...
I would recommend this to a friend!
Response from Dymo.comBy Satya, DYMO, June 19, 2023
Hello.
We are sorry to hear you are experiencing issues with our printer by getting constant tape jam errors. Usually tape jam error happens when there is physical tape jam or print head not cleaned for long time and accumulated with dust. If issue persists, LabelManager 160 has one year of warranty and would be replaced with new device. Doing a Factory Reset ( backspace + 9 + on/off simultaneously) also might resolve the issue. Your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear you are experiencing issues with our printer by getting constant tape jam errors. Usually tape jam error happens when there is physical tape jam or print head not cleaned for long time and accumulated with dust. If issue persists, LabelManager 160 has one year of warranty and would be replaced with new device. Doing a Factory Reset ( backspace + 9 + on/off simultaneously) also might resolve the issue. Your valuable feedback is important for us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Love this
on April 7, 2023
Posted by: tsunade106
from Round Rock,Texas
i bought this and i love how it has numbers! Is it compatible with all colors, i havent tried it out yet
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
if you need a label maker, this is the only one
on March 5, 2023
Posted by: mopedrider2012
from boston
had it for a year. use it for everything. Love the variety of label color options and that it connects to my PC. Many options. labels don't peel off and stay legible.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
3
Worked a couple of times then said jammed
on February 25, 2023
Posted by: Upset in GA
Keeps saying it's jammed. I've tried different cartridges, different new batteries, even turning the little driver stub like I read about in a couple different forums. Still says jammed. and yes, they were official Dymo cartridges.
Response from Dymo.comBy Satya, DYMO, February 27, 2023
Hello.
We apologize to hear you are experiencing issues with our LabelManager 160. Label jam error is displayed when then there is physical label jam in print roller or print head is not clean, kindly make sure there is no physical label jam and set the device to Factory reset and try printing. However, we appreciate your feedback which helps us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize to hear you are experiencing issues with our LabelManager 160. Label jam error is displayed when then there is physical label jam in print roller or print head is not clean, kindly make sure there is no physical label jam and set the device to Factory reset and try printing. However, we appreciate your feedback which helps us to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
FUN, SIMPLE, EXCELLENT
on February 5, 2023
Posted by: anameyoucantrust
from boston
So good. Great interface. Nice color options. Durable and useful.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
domanda
on January 9, 2022
Posted by: Bando
from reggio emilia
come è possibile stampare carattere BIANCO su fondo nero o trasparente ? se si con quali modelli ?
Written by a customer while visiting Dymo.com