Customer reviews from Dymo.com
DYMO - 1815990 LabelManager 280 4 in. x 2.3 in. x 7.9 in. 0.6 in./s Print Speed Label Maker - Black on White
Average customer rating
4.5
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
93
4 Stars
17
3 Stars
5
2 Stars
5
1 Star
4
95%of customers recommend this product.
(
108 out of
114)
Customer Reviews for DYMO - 1815990 LabelManager 280 4 in. x 2.3 in. x 7.9 in. 0.6 in./s Print Speed Label Maker - Black on White
Customer Rating
5
Great label!
on January 5, 2025
Posted by: Vallie
from Ararat Twp, PA
Great labeler! I've had mine since 2017 and it still works great!
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Only had it 3 years and it died
on November 23, 2024
Posted by: Labeladdict
from Pekin, IL
Stopped working, batteries are new, tape is new but it stopped advancing the tape.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 28, 2024
Hello.
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience you experienced with our product.
We recommend a quick troubleshooting check:
1. Turn off the device and remove the batteries (if present).
2. Open the tape compartment and remove the tape inside.
3. Take the cleaning tool (if present) or a cotton bud, and dip them in a pure-alcohol-based solution, such as acetone, hand sanitizer, isopropyl, or ethanol.
4. Carefully and thoroughly clean the print head and print roller.
5. Allow the solution to dry for 5 minutes before proceeding to the next step.
6. Keep the batteries removed and press the On/Off button 20 times.
7. Insert brand new high-quality batteries into the printer and turn it on.
8. Reset the printer to factory settings by turning off the device and simultaneously pressing the backspace + 9 + On/Off button (press and hold the first two keys and then press the third one). You should see the words “Erasing” appear on the screen.
9. Turn the device back on and try to print a label.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience you experienced with our product.
We recommend a quick troubleshooting check:
1. Turn off the device and remove the batteries (if present).
2. Open the tape compartment and remove the tape inside.
3. Take the cleaning tool (if present) or a cotton bud, and dip them in a pure-alcohol-based solution, such as acetone, hand sanitizer, isopropyl, or ethanol.
4. Carefully and thoroughly clean the print head and print roller.
5. Allow the solution to dry for 5 minutes before proceeding to the next step.
6. Keep the batteries removed and press the On/Off button 20 times.
7. Insert brand new high-quality batteries into the printer and turn it on.
8. Reset the printer to factory settings by turning off the device and simultaneously pressing the backspace + 9 + On/Off button (press and hold the first two keys and then press the third one). You should see the words “Erasing” appear on the screen.
9. Turn the device back on and try to print a label.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
The Best!!!
on November 1, 2024
Posted by: hayforker
from Petaluma, California
This is one of the best products of any type that I've ever owned. It is beautifully designed, easy to use and understand. I was able to figure out all the functions without looking at the user manual. It works perfectly ever time I use it. One of very few products I own that never causes problems or frustration when I use it. Thank you Dymo!
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
2
outdated product.
on August 4, 2024
Posted by: myself
the only positive thing is, it makes labels i need and the tapes are easy to find if you need new ones.
- still using USB A-B connector, no USB-C charger, (EU LAW!)
- software is outdated and last updates in 2018, installation gives errors
- can't be used without battery.
- label before and after leaves to much white. waste of tape and money
- changing the font size on the device is not very easy. (if at all possible)
- still using USB A-B connector, no USB-C charger, (EU LAW!)
- software is outdated and last updates in 2018, installation gives errors
- can't be used without battery.
- label before and after leaves to much white. waste of tape and money
- changing the font size on the device is not very easy. (if at all possible)
Response from Dymo.comBy DYMO NA, August 5, 2024
Hi.
Thank you for contacting us and providing your honest feedback, it is essential for the improvement of our products.
We sincerely apologize for the inconvenience you are experiencing with our product.
To install the updated software version, kindly visit dymo.com > Support > Download Software > Not Sure which software to choose > Compatibility Chart > Search by Printer > Select your printer name and Operating System > Download the updated DYMO Connect Software version 1.4.6.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the new software.
Furthermore, to select the correct text size you can click on the triple AAA keypad. For more advanced troubleshooting steps to clean the printer to improve print quality and select text size kindly visit https://www.dymo.com/support?cfid=dymo-user-guides > DYMO Product > Select your product name > User guide > Download the user guide based on the English version of it.
Please know that we have forwarded your feedback about the battery to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and providing your honest feedback, it is essential for the improvement of our products.
We sincerely apologize for the inconvenience you are experiencing with our product.
To install the updated software version, kindly visit dymo.com > Support > Download Software > Not Sure which software to choose > Compatibility Chart > Search by Printer > Select your printer name and Operating System > Download the updated DYMO Connect Software version 1.4.6.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the new software.
Furthermore, to select the correct text size you can click on the triple AAA keypad. For more advanced troubleshooting steps to clean the printer to improve print quality and select text size kindly visit https://www.dymo.com/support?cfid=dymo-user-guides > DYMO Product > Select your product name > User guide > Download the user guide based on the English version of it.
Please know that we have forwarded your feedback about the battery to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Reliable workhorse
on May 15, 2024
Posted by: nycmd
from NYC
We have been using for years for our medical chart endtabs. Clear and easy to read letters and quality tape sticks to the charts yet easy to remove and replace when needed (better than the alphanumeric medical chart tabs we also use that either stick forever or fall off and need to be taped back on!). Can't even say how many years we've had this but we keep a stock of label inks in one drawer and have thousands of patients - same dymo printer.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
2
Convenience
on April 12, 2024
Posted by: Kygal
from Scottsville KY
I bought my dump 280 this month on the 4th and it won’t turn on. I kno it’s not the brand there is bad in everything. But I hop I can get a other one.
I would recommend this to a friend!
Response from Dymo.comBy DYMO NA, April 15, 2024
Hi Kygal. Thank you for contacting us and sharing your honest feedback with us.
We sincerely apologize for the inconvenience you are experiencing with our product.
To resolve this issue, please power cycle the device by removing the battery and pressing the On/Off button 15 times to discharge any energy on the device, then charge the printer for 3 hours.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you are experiencing with our product.
To resolve this issue, please power cycle the device by removing the battery and pressing the On/Off button 15 times to discharge any energy on the device, then charge the printer for 3 hours.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Battery doesn’t last.
on March 9, 2024
Posted by: ALcharge
from Kihei, in Maui Hawaii
Bought at the beginning of 2004, worked great. Battery can’t hold a charge keeps stating it needs to be charged over and over again
Response from Dymo.comBy DYMO NA, March 14, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
Double-check if the battery sits in the compartment, charge it for at least 3 hours, and see if it’s possible to print. If the battery indicator shows that it’s empty, then the battery needs to be replaced.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Double-check if the battery sits in the compartment, charge it for at least 3 hours, and see if it’s possible to print. If the battery indicator shows that it’s empty, then the battery needs to be replaced.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Ok Product
on March 8, 2024
Posted by: mma24
I bought this 1 year ago for light usage and battery already not holding a charge or battery will show full, but unit dies. Print quality is fair. I'll keep and try purchasing a new battery to fix issue.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, March 11, 2024
Hello.
Thank you for contacting us.
We apologize that our product has not met your expectations. Your feedback is valuable to us and we would be glad to assist in resolving any issues that you are facing with our products.
Please contact us so we can assist you via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us.
We apologize that our product has not met your expectations. Your feedback is valuable to us and we would be glad to assist in resolving any issues that you are facing with our products.
Please contact us so we can assist you via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com