Customer reviews from brother-usa.com
Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Average customer rating
3.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
15
3 Stars
6
2 Stars
3
1 Star
10
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Customer Rating
1
Don't buy one!
on September 6, 2023
Posted by: Anonymous
from Arnold, MO
I received this as a gift. I spent 4 hours of my time plus at least 2 hours with Brother technical support trying to get it to print. It would spit out labels but printed nothing on them. I asked Brother to replace the unit. But since I did not have the original receipt, they would not. Thank goodness I had my old QL-570 that did work. I will not buy another Brother product.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, September 7, 2023
We would like to take this opportunity to thank you for your feedback. We are sorry to hear that you are having issues with your Brother QL810W. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed to help us improve our future products.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Our Brother customer support team is available to assist you directly at www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
2
Only used it once
on November 25, 2018
Posted by: BTCM
from Norfolk, VA
Haven't set up the network connection yet... been to busy to plan to spend the necessary time to get it right.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
MEETS ALL MY NEEDS
on October 15, 2017
Posted by: Anonymous
from La Crosse, WI, United States
I have a small business and I print small description labels for the various crafts I make to sell.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Tough and dependable
on November 26, 2017
Posted by: MikeeD
from Nashville, TN, United States
A very tough and dependable label printer. Very easy to use and setup.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Can't connect to amazon Tablet
on January 14, 2018
Posted by: willmc
I am using this printer at my church. I am connecting the Amazon tablet to the printer wirelessly. The tablet finds the printer but is constantly having a hard time to connect.
Written by a customer while visiting brother-usa.com
Customer Rating
5
I’m enjoying this printer. It’s an upgrade
on March 10, 2018
Posted by: Bartenderjohn
from Chula Vista Ca
If anyone needs a label printer I recommend the QL-810W. Best printer. Love the WiFi part. I don’t have to sit at the computer. All done on my cell phone.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
QL810W
on March 29, 2018
Posted by: everyone
from in the US
This is a great addition to our office equipment the most handy device ever
Written by a customer while visiting brother-usa.com
Customer Rating
3
Have been unsuccessful connecting wireless
on October 29, 2020
Posted by: CCC64
from Eastman, Ga
It prints well but have been unsuccessful get it to connect VIA wifi.
Response from brother-usa.comBy Brother, Customer Service, October 30, 2020
Hi, we are sorry to hear connecting wireless has been unsuccessful for your Brother QL-810W. We'd like to help. The FAQ below can assist you.
https://help.brother-usa.com/app/answers/detail/a_id/140829
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/140829
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com