Customer reviews from brother-usa.com
Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Average customer rating
3.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
15
3 Stars
6
2 Stars
3
1 Star
10
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Customer Rating
5
So easy to print labels!
on March 17, 2019
Posted by: Acinom2021
from Tallahassee, FL
This device has actually exceeded my expectations. Once I typed the information into the template, the speed at which it printed is amazing! Make sure that your cell or computer are on the same WiFi before printing. Love it!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
It works well, setup was a bit of a pain though
on June 19, 2020
Posted by: Quimico
from Houston, TX
After I got it setup it work really well. The software is a bit cumbersome but otherwise it's reliable.
Written by a customer while visiting brother-usa.com
Customer Rating
3
A nice label printer, works good
on May 6, 2021
Posted by: Ted1947
from Phoenix, AZ
The label print works well but the address book is horrible. They really don't make it easy to change. It has 5 lists (Personal, Business, Other1, Other2, and Other3) that can't be edited or added to, why is that? I tried to make a simple label but I need to change the templet in the lists and can't.
Written by a customer while visiting brother-usa.com
Customer Rating
5
EXCELLENT MACHINE!!!!!!!!!!!!!!!!!!!!!!!!!!!1
on May 28, 2021
Posted by: BARNEY
from SIGEL, PA
WORKS PERFECTLY EVERY TIME! SHOULDA HAD THIS SOONER! HAPPY I CHOSE BROTHER!
Written by a customer while visiting brother-usa.com
Customer Rating
5
lightning fast printing and wirelessly!
on June 1, 2021
Posted by: Higgie
from Knoxville, TN
The label printer is only option I have since the envelopes wasn't fitting on my HP printer and will not work on my HP printer and I didn't have any label sheets so I looked at these before deciding on Brother QL-810W because my notebook computer didn't have many ports.... I am using this printer to make series of labels necessary for mailing 10 to 40 letters.... That is time saving works,,,
Written by a customer while visiting brother-usa.com
Customer Rating
1
CODABAR 14 start and stop codes should be axed
on January 31, 2023
Posted by: Leah
from Vancouver Island, BC
We need CODABAR 14 with NO start and stop codes for our database. But the Brother software requires start and stop codes for CODABAR 14, so we sent it back.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Connection Difficulty Especially Over WiFi
on February 18, 2026
Posted by: K Ellenburg
This printer prints nicely overall, but there is much struggle in the connectivity with other devices, especially using the WiFi feature. I have also had difficulty connecting my computer with the device over the cable port. This printer would be so excellent if the wireless connectivity would work consistently.
Response from brother-usa.comBy Brother Customer Service, February 19, 2026
Thanks for taking the time to review your experience with the Brother QL810W. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother QL810W. We sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at: https://www.brother-usa.com/support/QL810W
Written by a customer while visiting brother-usa.com
Customer Rating
2
QL-810W - not as wireless as claimed
on November 1, 2018
Posted by: Norv
from Wisconsin
We purchased two QL-810W. We understood that they were wireless and we would use them with iPads. What we found out is they are wireless if you get the additional battery module for them. Without it, I had to reformat the printer every time I disconnected it from power to move it. Once I purchased the battery module, it worked as advertised.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com