Customer reviews from brother-usa.com
Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Average customer rating
3.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
15
3 Stars
6
2 Stars
3
1 Star
10
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Brother - QL-810W Ultra-Fast Label Printer with Wireless Networking - White/Black
Customer Rating
1
Whatever you do, do not buy this for labels
on April 3, 2021
Posted by: Adammc
from Denver, CO
This printer is absolutely horrible. Purchased with the intent of printing shipping labels through usps for e-commerce and has been an absolute nightmare, the quality is terrible. I repeat DO NOT BUY.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, April 5, 2021
We understand that you are experiencing issues printing shipping labels with the Brother QL-810W label printer and we'd like to help. Poor print quality when printing shipping labels can occur if the label is not formatted for your label size. Here is a link with step by step instructions on how to print shipping labels from a Mac or Windows computer.
Macintosh: https://help.brother-usa.com/app/answers/detail/a_id/154675
Windows: https://help.brother-usa.com/app/answers/detail/a_id/155840
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ql810w
Macintosh: https://help.brother-usa.com/app/answers/detail/a_id/154675
Windows: https://help.brother-usa.com/app/answers/detail/a_id/155840
If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/ql810w
Written by a customer while visiting brother-usa.com
Customer Rating
5
love it
on March 10, 2021
Posted by: corey
from burlington,ont
use it the most
use for address,lables
easy to use on cell
use for address,lables
easy to use on cell
Written by a customer while visiting brother-usa.com
Customer Rating
4
Works as expected
on March 3, 2021
Posted by: Douger
from Michigan
Had to call customer service to get it up and running but now works fine!!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works great. FAst & Quiet
on February 28, 2021
Posted by: Stu S
from Rockland County, NY
Wireless connected to multiple computers. Works quiet and fast. Simple to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Just What I Needed
on February 28, 2021
Posted by: DaveH
Easy to set up and connect to computer. P-Touch host software is excellent.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Small, practical, reliable and FAST printer
on February 4, 2021
Posted by: Anonymous
from Miami, FL
So far so good, the cutter works very well and in general good experience. Something that could be improved is the software P-touch.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable performer
on January 29, 2021
Posted by: Soapy
from Detroit, MI
Once the unfortunate lack of software that would run on the current Mac operating system was solved (you refused to tell the truth at first) this has worked flawlessly ever since. Much better than it's predecessors but still used all of the label supplies I already had.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Rock solid machine that runs really well
on January 9, 2021
Posted by: HGSS
from Oklahoma
We use this printer daily and it performs top rate and is very easy to use and reload as needed
Written by a customer while visiting brother-usa.com