Customer reviews from Dymo.com
DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Customer Rating
5
Labelwriter 550
on April 23, 2022
Posted by: Dshugar625
from Toledo Ohio
Gender:Female
[This review was collected as part of a promotion.] I am very impressed with this product. My husband runs a small business from home and sends out packages regularly. This Label writer works wonderful at printing up shipping labels. The fact that it is a laser printer and does use ink cartridges is a big plus! Another excellent feature is that you have an exact count of how many labels are left on the roll so he doesn't run out mid print job. The only downside I have is that you must use the brand name print stickers when reordering because generic labels wont work. This is a little costly but other than that, this label writer is a great but and a great product.
No, I would not recommend this to a friend.
Written by a customer while visiting Dymo.com
Customer Rating
1
Richtige Enttäuschung
on December 16, 2021
Posted by: schoenmi
from Austria
Wer sowas baut, gehört normalerweise eingesperrt!
Ich wollte den Labelwriter 450 Turbo ersetzen und habe mich für den 550 entschieden da es den 450 Turbo nicht mehr gibt.
Treiber gibt es nicht zum Download, sondern es muss ein Dymo Connect Programm installiert werden. Der Drucker nimmt nur originale Etiketten.
ich habe nun wieder alte Labelwriter 450 gekauft und hoffe dass es die noch länger gibt, ansonsten werden ich auf einen anderen Hersteller umsteigen.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, December 31, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 550. I am very sorry that our product has not met your expectations. Installing the DYMO Connect software will already contain the drivers needed which would be available to download from our website under the Support button. The information that the 550 series will only be compatible with authentic DYMO branded labels were posted in all product listings as well as marketing materials and in the printers itself. We have a Label Exchange Program where we can send you 1 label roll should you be using unchipped other-branded labels. We are happy to assist in resolving all issues with any of our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO 550 is bad
on December 17, 2021
Posted by: KCMicro
from Toronto
Cannot use custom labels from other suppliers. If your labels were affordable and offered via wholesale then I would keep it but it's horrible without this option. I'll be switching brands after this purchase. 450 is so much better too bad we cannot find them anymore.
Response from Dymo.comBy Vernie, DYMO, December 21, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 printer. We sincerely apologize our products have not met your expectations. All feedback will be forwarded to the appropriate department for evaluation and consideration for the next product improvements. Please be informed that DYMO branded labels are also available in boxes of 24 rolls in which official retailers often list with competitive prices. We would not be able to guarantee the performance of third party labels with our printers. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website
Written by a customer while visiting Dymo.com
Customer Rating
1
ms
on December 19, 2021
Posted by: siajs
from philippines
I bought the 550 model as my 2nd unit (I haave 450 turbo). i understand it only accepts original dymo labels. I purchased original dymo labels but still the error message of ' label not recognized' still pop up. im not able to use it. what could be the problem?
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, December 21, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 printer. We sincerely apologize for the inconvenience caused by the labels not being recognized. This may arise when the rolls are from an older generation which may not have the chip that the printer looks for. LabelWriter 5 series printers are only compatible with all DYMO Labels manufactured after April 2020. Your labels are compatible with the LabelWriter 5 series if:
1. the packaging is blue, and there are two black dots next to the barcode.
OR
2. the packaging is green
If you do not have the box anymore, please check the core of the labels. If there is the DYMO logo inside, the labels are compatible with the LabelWriter 5 series. We currently have a Label Exchange Program wherein we can send you up to 3 rolls should you have unchipped DYMO branded labels. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
1. the packaging is blue, and there are two black dots next to the barcode.
OR
2. the packaging is green
If you do not have the box anymore, please check the core of the labels. If there is the DYMO logo inside, the labels are compatible with the LabelWriter 5 series. We currently have a Label Exchange Program wherein we can send you up to 3 rolls should you have unchipped DYMO branded labels. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
pain !!!!!
on December 20, 2021
Posted by: Em2021
from Michigan
I bought this version because it was less expensive and figured it would be similar to the 450. Right off the bat it would print on the demo address labels (the few it came with) and was great. Then I tried to change labels. Im going on day 4 trying everything to get this thing to recognize the DYMO labels I had to special buy for it to recognize. It STILL WILL NOT LET ME PRINT !!!!!!!! Do not buy this version, go for the 450. I am debating sending it back if I cannot get it to read these labels !! NOT HAPPY !!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 22, 2021
Hello, this is Faith from DYMO Consumer Care. hank you for providing your feedback for the DYMO LabelWriter 550. We sincerely apologize our products have not met your expectations and for the inconvenience caused. The LabelWriter 550 printers are only compatible with authentic DYMO labels, this is due to the chip present in the DYMO labels, however the older generation of DYMO labels do not yet have the chip. Your labels are compatible with the LabelWriter 5 series if: The packaging is blue, and there are two black dots next to the barcode. OR the packaging is green. We do have a Label Exchange Program where we can exchange your older generation or unchipped DYMO branded labels. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Dymo labels won't even work
on December 20, 2021
Posted by: Cam5
from WI
Just got the 550 and the authentic Dymo labels won't even work. Keep getting error message.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 21, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550. If you are using authentic DYMO labels, please check if the packaging is blue, and there are two black dots next to the barcode OR the packaging is green. If you do not have the box anymore, please check the core of the labels and there is the DYMO logo inside the labels. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
So far, so BAD
on December 21, 2021
Posted by: Revjohn1
from Finger Lakes, New York
Tomorrow is day 4 trying to get the DARN thing to work. I put in brand new toll of file labels, and several things happen.
The "on" light blinks steadily.
When the tape loads, it pulls right, wrinkling the tape. I followed instructional pictures inside the machine, still will not work
The software says that the spool is empty
Despite following instructions from CS person, I cannot get a textbox beyond the ABC text box to make any custom text
The "on" light blinks steadily.
When the tape loads, it pulls right, wrinkling the tape. I followed instructional pictures inside the machine, still will not work
The software says that the spool is empty
Despite following instructions from CS person, I cannot get a textbox beyond the ABC text box to make any custom text
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, December 27, 2021
Hello John, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We apologize our products have not met your expectations. Please ensure that you are sliding the gray label guide flush to the left- against the labels to keep them from moving towards the right. Afterwards, please press on the forward button to get the labels to feed. This should change the status light to solid as well. Here is a video guide on proper label insertion for your reference: https://www.youtube.com/watch?v=JHHw4jq4fqY.
As for the DYMO Connect Software, you will need to double-click on the ABC in order for you to get the blinking cursor which means you are now able to make changes to the text.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
As for the DYMO Connect Software, you will need to double-click on the ABC in order for you to get the blinking cursor which means you are now able to make changes to the text.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
LABELS
on December 22, 2021
Posted by: VERYUPSET
from Texas
It sucks that we are not able to use a cheaper brand of labels!!! Dymo labels are pricy
Response from Dymo.comBy DYMO, December 27, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 labels. We apologize that our product has not met your expectations. All feedback is valuable to us and helps us develop ourselves. We hope that your future experience with DYMO will be better. The LabelWriter 550 printers are only compatible with authentic DYMO labels because of the chip present in the DYMO labels. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com