Customer reviews from Dymo.com
DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Customer Rating
1
Forced to buy labels at the company store!
on October 19, 2021
Posted by: mstexas
from Texas
DO NOT PUCHASE THE 550 model unless you want to be forced to puchase special Dymo labels at a huge premium in price. For two decades we have used mostly 3rd party labels in over 320 Veterinary Hospitals successfully with Dymo printers all the way back to the SE250 model. Now Dymo requires their special RFID marked labels??? Dymo does not even make the special sized label we need for small pill bottles and packages. Good bye Dymo.
No, I would not recommend this to a friend.
Response from Dymo.comBy Consumer Service, October 20, 2021
Hello, this is Kasia from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 printer.
We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our consumers. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our consumers. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Poor Compatibility with Mac, Expensive Labels
on October 22, 2021
Posted by: agwsocal
from San Diego
Directly connected via USB to a new iMac (MacOS Big Sur), printer constantly goes 'offline'. It will work great for a couple of hours and then randomly go 'offline'. It's relentless. We have to train employees to unplug the printer USB and power cords, wait a few seconds, plug back in, then open the CUPS interface, select the printer and 'Resume Printing'. It's a hot mess.
Like everyone else, not pleased with the expensive proprietary label requirement.
Like everyone else, not pleased with the expensive proprietary label requirement.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 3, 2021
Hi, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 550 printer. I am very sorry that our product has not met your expectations. The printer may have gone into power-saving mode. This occurs after five minutes of inactivity. The printer will enter power-saving mode and the power status light
will dim. You will need to press the power button once to wake it up. When the power light is solid, the printer is now ready and you may resume printing.
We are happy to assist in resolving all issues with any of our products. If you require further assistance, please contact us on the following email address: dymosm@newellco.com and use the reference number 34139103.
will dim. You will need to press the power button once to wake it up. When the power light is solid, the printer is now ready and you may resume printing.
We are happy to assist in resolving all issues with any of our products. If you require further assistance, please contact us on the following email address: dymosm@newellco.com and use the reference number 34139103.
Written by a customer while visiting Dymo.com
Customer Rating
1
Propietary Nonsense and No Linux Support
on December 4, 2021
Posted by: rykhalil4
This has got to be one of the biggest jokes of a followup product I've ever seen.
For seemingly no other reason than greed, Dymo has introduced a followup to the LW450 that requires you to use labels with a proprietary RFID chip that the printer requires in order to print. Which means any previous Dymo labels you already have in stock just straight up don't work. Even with a limited exchange program, huge slap in the face to consumers.
The next issue: this printer no longer works with Linux CUPS drivers.
The LW450 works perfectly with Linux using CUPS.
This one does not. Which means I'm returning it.
The LW450 works perfectly with Linux using CUPS.
This one does not. Which means I'm returning it.
Response from Dymo.comBy Consumer Care, December 10, 2021
Hello, this is Kasia from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. I would like to inform you that new generation labels have been on the market for over a year, thus superseding the availability of old generation labels. We understand that especially those Consumers, who use our LabelWriter printers for business purposes, may have a stock of old generation labels in greater quantities. We advise such Consumers to contact us directly, as the process of replacing labels is tailored individually for such Users of our devices.
Please be advised, that your feedback regarding Linux operating system will be forwarded to the appropriate department to make sure that our products meet the requirements of our Consumers. If you have any further questions, please do not hesitate to give our technical support team a call at 877 724 8324 Monday Friday 9am 5pm EST as we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Please be advised, that your feedback regarding Linux operating system will be forwarded to the appropriate department to make sure that our products meet the requirements of our Consumers. If you have any further questions, please do not hesitate to give our technical support team a call at 877 724 8324 Monday Friday 9am 5pm EST as we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Only Dymo labels
on October 28, 2021
Posted by: Thijs Derksen
Only works with official Dymo labels, no thanks Dymo
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, October 29, 2021
Hello Thijs, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. The LabelWriter 550 Series printers work with authentic DYMO-branded labels to have the Automatic Label Recognition feature which saves time and increases efficiency by taking out guesswork. We sincerely apologize our products have not met your expectations.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to help you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to help you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away
on October 19, 2021
Posted by: CBF3
from Pa
I have gone through a whole roll of labels and not one printed correctly even though the print review was right. One copy selected and 2-8 came through blank.
No, I would not recommend this to a friend.
Response from Dymo.comBy Consumer Service, October 20, 2021
Hello, this is Kasia from DYMO Consumer Care. I am very sorry that you have experienced issues with our product. If you are still having issues with your printer, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO Labels don't work either!
on November 6, 2021
Posted by: mr2clever
from Byron Bay, Australia.
Researched the 450 series. Sounded great. Bought the 550 turbo because the shop didn't have any 450s. Thought it was just a newer version. Big mistake. Can't use generic labels and just discovered that the printer doesn't recognise the second lot of DYMO labels I purchased. Would be a great product if it wasn't so heavily locked down. Sometimes less is more.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 10, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 printer. We sincerely apologize our products have not met your expectations. The information that the 550 series will only be compatible with authentic DYMO branded labels were posted in all product listings as well as marketing materials and in the printers itself. We do have a Label Exchange Program wherein we can send you up to three label rolls should you have older generation or unchipped DYMO branded labels. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Can't use non-Dymo labels
on November 8, 2021
Posted by: J R C
Nice Dymo, force us to use Dymo labels so we can pay twice the cost. Thanks for ripping me off. I would not have bought this if I'd known I needed authentic (overpriced) Dymo labels.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 10, 2021
Hi JR C, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 550. We are very sorry that our product has not met your expectations. The information that the 550 series will only be compatible with authentic DYMO branded labels were posted in all product listings as well as marketing materials and in the printers itself. We have a Label Exchange Program where we can send you 1 label roll should you be using unchipped other-branded labels.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Nice printer, shame about the labels
on November 8, 2021
Posted by: Kriss
from Sydney
Just received my 550 and have found what everyone else here is talking about – the 'unique Automatic Label Recognition'. I can't use any of the many Dymo labels I have in the cupboard, because they don't have a chip. Would have been nice if this had been an optional 'feature' that can be turned off. Speaking for my self, I don't care 'which labels (by size, type, and color) are loaded', or 'how many labels are remaining'.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 10, 2021
Hello Kriss, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback and suggestion for the LabelWriter 550 printer. We sincerely apologize our products have not met your expectations. We do have a Label Exchange Program wherein we can send you up to three label rolls should you have older generation or unchipped DYMO branded labels. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com