Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
1
Don't buy.
on September 8, 2024
Posted by: easygoing guy
Repeatedly doesn't work or hangs up. and it's a label money-grab.
Response from Dymo.comBy DYMO NA, September 10, 2024
Hello.
Thank you for contacting us and sharing your honest feedback with us.
We sincerely apologize for the inconvenience caused.
Could you make sure the printer is properly set up, the label is detected, and the power adapter is directly connected to the wall socket to prevent power surges? Kindly visit help.dymo.com > LabelWriter >How to set up my LabelWriter printer to resolve this issue.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your honest feedback with us.
We sincerely apologize for the inconvenience caused.
Could you make sure the printer is properly set up, the label is detected, and the power adapter is directly connected to the wall socket to prevent power surges? Kindly visit help.dymo.com > LabelWriter >How to set up my LabelWriter printer to resolve this issue.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Dymo550 trash
on August 26, 2024
Posted by: mynameis
worst model ever been built doesn't work it shows on Dymo program its connected but doesn't print
Response from Dymo.comBy DYMO NA, August 27, 2024
Hi.
Thank you for reaching out and providing us with your valuable feedback. Your input is important as it helps us improve our products and services.
We sincerely apologize for the inconveinec you are experiencing due to the printing issues.
To resolve this issue, we recommend connecting your printer power adapter directly to a wall socket, not to a power-saving device, to ensure full power surge.
Also, please visit help.dymo.com > LabelWriter > How to clean my LabelWriter 5 series printer and make sure to confirm from the guide if you have the compatible labels. Additionally, if your labels are authentic, kindly follow the instructions to clean the printer, which helps improve its detection performance, and learn how to insert and align labels correctly.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out and providing us with your valuable feedback. Your input is important as it helps us improve our products and services.
We sincerely apologize for the inconveinec you are experiencing due to the printing issues.
To resolve this issue, we recommend connecting your printer power adapter directly to a wall socket, not to a power-saving device, to ensure full power surge.
Also, please visit help.dymo.com > LabelWriter > How to clean my LabelWriter 5 series printer and make sure to confirm from the guide if you have the compatible labels. Additionally, if your labels are authentic, kindly follow the instructions to clean the printer, which helps improve its detection performance, and learn how to insert and align labels correctly.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Dont buy
on August 12, 2024
Posted by: Label user
from New York, NY
Waste of money. The other printers out there work as well or better and dont rob you with drm
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 13, 2024
Hi,
Thank you for contacting us and providing your honest feedback, it is essential for the improvement of our products.
We are sorry that you had a negative experience with our product. Our printers are tested with our labels and this gives us the assurance that the user has a seamless experience. We would be happy to resolve any issue you are facing with our product. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and providing your honest feedback, it is essential for the improvement of our products.
We are sorry that you had a negative experience with our product. Our printers are tested with our labels and this gives us the assurance that the user has a seamless experience. We would be happy to resolve any issue you are facing with our product. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Forced use of proprietary labels ruins the product
on July 30, 2024
Posted by: Luke R
What a despicable money grab! This terrible decision for the printer to only accept official DYMO printer labels is colossal blunder and is clearly not what customers want. Unless remedied quickly, it will eventually put DYMO out of business. Does anyone really believe their reasoning for that "The LabelWriter 5 series printer only use DYMO authentic labels because using authentic labels reduces issues such as label jams and excessive feeding." What a joke. WE ALL KNOW ITS A MONEY GRAB so stop lying to our faces. I understand its printed on the box and on promotional materials, but that doesn't make it any better. Instead of improving on the 450, they decided to drive all their customers away! DYMO doesn't fully realize that this will sour people to their brand and people will stay away from all future products with the DYMO name.
Response from Dymo.comBy DYMO NA, July 31, 2024
Hi Luke,
Thank you for contacting us and providing your honest feedback, it is essential in the improvement of our products.
We are sorry that you had a negative experience with our product. Our printers are tested with our labels and this gives us the assurance that the user has a seamless experience. We would be happy to resolve any issue you are facing with our product. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and providing your honest feedback, it is essential in the improvement of our products.
We are sorry that you had a negative experience with our product. Our printers are tested with our labels and this gives us the assurance that the user has a seamless experience. We would be happy to resolve any issue you are facing with our product. Please reach out to us via our website or live chat for further assistance with your printer.
We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on July 18, 2024
Posted by: Miss Priss
from Mississippi
Horrible label maker. Not compatible for Vetmed. Can not purchase labels with the veterinarian symbol.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, July 19, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
The LabelWrter 550 works with 3rd party software when the DYMO Connect Software is installed. Also, the software is integrated with the DYMO Connect web service which enables you to print from third-party software or other websites.
We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing, providing the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
The LabelWrter 550 works with 3rd party software when the DYMO Connect Software is installed. Also, the software is integrated with the DYMO Connect web service which enables you to print from third-party software or other websites.
We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing, providing the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Disappointment
on June 14, 2024
Posted by: Friend
Doesn't work most of the time. Have tried to reinstall.
Response from Dymo.comBy DYMO NA, June 17, 2024
Hello.
We apologize for the inconvenience that this has caused, and we appreciate you providing us with your feedback.
We would love the opportunity to address your concerns and ensure you have a product that meets your needs if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience that this has caused, and we appreciate you providing us with your feedback.
We would love the opportunity to address your concerns and ensure you have a product that meets your needs if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
550 is an unfortunate racket.
on May 23, 2024
Posted by: Virg
Dymo, what are you thinking? I’m a small business starting up and need to use Dymo for my consigning software. I ordered the 550 and I’m finding out that I cannot use generic labels. Your labels are double to triple the price! Are you kidding me? I can’t afford your label specific racket. Requiring buyers to use Dymo brand labels for business purposes is a manipulative and unfortunate set back.
Response from Dymo.comBy DYMO NA, May 24, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
In addition, we have forwarded your feedback regarding the price of our DYMO labels to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
In addition, we have forwarded your feedback regarding the price of our DYMO labels to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Garbage
on May 18, 2024
Posted by: Never Dymo Again
Brand new, doesn't work. Can't get my project done. Troubleshooting guide is useless, considering how often this happens with these printers you'd think it would cover this. Garbage.
Response from Dymo.comBy DYMO NA, May 20, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience you've experienced with our printer, and we would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing.
We will be happy to address your concerns and rectify this issue for you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We apologize for the inconvenience you've experienced with our printer, and we would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing.
We will be happy to address your concerns and rectify this issue for you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com