Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
1
Poor Compatibility with Mac, Expensive Labels
on October 22, 2021
Posted by: agwsocal
from San Diego
Directly connected via USB to a new iMac (MacOS Big Sur), printer constantly goes 'offline'. It will work great for a couple of hours and then randomly go 'offline'. It's relentless. We have to train employees to unplug the printer USB and power cords, wait a few seconds, plug back in, then open the CUPS interface, select the printer and 'Resume Printing'. It's a hot mess.
Like everyone else, not pleased with the expensive proprietary label requirement.
Like everyone else, not pleased with the expensive proprietary label requirement.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 3, 2021
Hi, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 550 printer. I am very sorry that our product has not met your expectations. The printer may have gone into power-saving mode. This occurs after five minutes of inactivity. The printer will enter power-saving mode and the power status light
will dim. You will need to press the power button once to wake it up. When the power light is solid, the printer is now ready and you may resume printing.
We are happy to assist in resolving all issues with any of our products. If you require further assistance, please contact us on the following email address: dymosm@newellco.com and use the reference number 34139103.
will dim. You will need to press the power button once to wake it up. When the power light is solid, the printer is now ready and you may resume printing.
We are happy to assist in resolving all issues with any of our products. If you require further assistance, please contact us on the following email address: dymosm@newellco.com and use the reference number 34139103.
Written by a customer while visiting Dymo.com
Customer Rating
1
Don't Purchase 550 for RX Label use
on October 20, 2021
Posted by: ClienTrax
from Columbus Ohio
This printer has great potential with the new ethernet port, however in our industry there are over 28,000 Veterinary clinics in the US. Most all of these hospitals currently have at least one Dymo 330, 400, or 450 for the printing of RX labels. These hospitals will unfortunately not be able to use this product! This new printer does not allow for generic manufactured labels. Labels must come from Dymo, yet Dymo doesn't produce a RX sized label that is printed with a warning "Keep out of Children's Reach. For Veterinary Use only". This label is required by law by the FDA. CFR - Code of Federal Regulations Title 21.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, October 27, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 printer. Our new LabelWriter 550 series of printers have been designed to work only with Genuine DYMO labels. This information is clearly listed on both the packaging and the product listing itself. We apologize for any inconvenience caused by this. Should you need any assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Stay away
on October 19, 2021
Posted by: CBF3
from Pa
I have gone through a whole roll of labels and not one printed correctly even though the print review was right. One copy selected and 2-8 came through blank.
No, I would not recommend this to a friend.
Response from Dymo.comBy Consumer Service, October 20, 2021
Hello, this is Kasia from DYMO Consumer Care. I am very sorry that you have experienced issues with our product. If you are still having issues with your printer, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST as we will be happy to assist you. You can also use the ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Forced to buy labels at the company store!
on October 19, 2021
Posted by: mstexas
from Texas
DO NOT PUCHASE THE 550 model unless you want to be forced to puchase special Dymo labels at a huge premium in price. For two decades we have used mostly 3rd party labels in over 320 Veterinary Hospitals successfully with Dymo printers all the way back to the SE250 model. Now Dymo requires their special RFID marked labels??? Dymo does not even make the special sized label we need for small pill bottles and packages. Good bye Dymo.
No, I would not recommend this to a friend.
Response from Dymo.comBy Consumer Service, October 20, 2021
Hello, this is Kasia from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 printer.
We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our consumers. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
We apologize our product has not met your expectations. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback will be passed to appropriate department to make sure that our products meet the requirements of our consumers. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5