Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
5
Amazed
on March 12, 2025
Posted by: vickif32_7494
[This review was collected as part of a promotion.] Now here is the most important product you could ever have. Easy to set up. The labels load right in with no problems. I see lots of items in my house having a label and in the correct spot.
Written by a customer while visiting Dymo.com
Customer Rating
1
Nope
on March 11, 2025
Posted by: CS79
from NM
Works great when it works, but randomly updates to the incorrect software, does not recognize that I have replaced labels with new roll of Dymo labels and is very finicky. I had a 450 for years that was great. This one has been very annoying the entire time I have owned it. I would not recommend!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO Consumer Care, March 19, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
If your labels are not being detected, please see troubleshooting steps here: https://help.dymo.com/s/article/LabelWriter-5-series-Unknown-label-detected-Labels-not-detected?language=en_US.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
If your labels are not being detected, please see troubleshooting steps here: https://help.dymo.com/s/article/LabelWriter-5-series-Unknown-label-detected-Labels-not-detected?language=en_US.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Nice Multi size Labeler
on March 7, 2025
Posted by: mizdamina22_7673
[This review was collected as part of a promotion.] Great label maker. Fast, easy to use and has the ability to make labels of varying types and sizes. Will definitely make marking things for an upcoming military move a bit more streamline. Easily connected to my laptop and the printing was clear and dark.
Written by a customer while visiting Dymo.com
Customer Rating
5
Smooth print quality
on March 7, 2025
Posted by: stephanieb742_2034
[This review was collected as part of a promotion.] Really smooth print quality, doesn’t bleed. Easy to connect and set up! It prints fast. I need this for address labels for my small business and appreciate how easy it is to use
Written by a customer while visiting Dymo.com
Customer Rating
5
does the job
on March 6, 2025
Posted by: alexisn147_3625
[This review was collected as part of a promotion.] I really liked this product. i used to have a smaller one and it was nothing compared to this, i love the fact it can print mailing address stickers. i haven’t had any issues with connecting but do notice some flaws in the the ink
Written by a customer while visiting Dymo.com
Customer Rating
1
Only White/Yellow Labels available
on March 4, 2025
Posted by: RWE Inventory guy
I would not have purchased this if I knew that there weren't color options on the labels. I can get around the fact of being limited to use only Dymo Label Writer labels. But I cant understand how there arent color options labels available.
No, I would not recommend this to a friend.
Response from Dymo.comBy Sharpie Consumer Care, March 7, 2025
Hello,
Thank you for reaching out. If you need support or want to file a claim regarding this product, you can contact us through our website: www.dymo.com/support?cfid=contact-us, via LiveChat, or by calling 1-877-724-8324. We’re here to help Monday to Friday, from 9 a.m. to 5 p.m. Eastern Time.
Best,
—DYMO Consumer Care
Thank you for reaching out. If you need support or want to file a claim regarding this product, you can contact us through our website: www.dymo.com/support?cfid=contact-us, via LiveChat, or by calling 1-877-724-8324. We’re here to help Monday to Friday, from 9 a.m. to 5 p.m. Eastern Time.
Best,
—DYMO Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
on January 29, 2025
Posted by: Miteto
What a dumb device compatible only with its own labels which are not available anywhere
Response from Dymo.comBy DYMO, January 31, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible and Glitchy Printer
on January 28, 2025
Posted by: DYMO LabelWriter 550
This is a terrible product. It is soooooooo glitchy. Although it says that it will automatically recognize the labels that are in it, it rarely does. Today it doesn't seem to understand that it is FULL of labels. It won't print anything because it tells me that it is empty. Another time it won't connect to the computer. I spend more time trying to fix the latest problem than I do printing labels. I hate this product and would like a full refund so I can go find another label maker to buy.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 31, 2025
Hello,
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the frustration you've experienced with your printer. We understand how important a smooth and reliable printing experience is, and we're sorry to hear about the issues you're facing.
Our team would love to assist you in troubleshooting the label recognition and connectivity problems to get your printer working as expected. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the frustration you've experienced with your printer. We understand how important a smooth and reliable printing experience is, and we're sorry to hear about the issues you're facing.
Our team would love to assist you in troubleshooting the label recognition and connectivity problems to get your printer working as expected. Kindly contact us directly so that we can help resolve the issue for you.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com