Customer reviews from Dymo.com
DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - 2112552 LabelWriter 550 5.34 in. x 8.5 in. x 7.38 in. Label Printer with 62 Labels/min Print Speed - false
Customer Rating
1
Labels Don't Work!
on November 24, 2021
Posted by: Duped
from Texas
Been using DYMO for quite a while. Never even looked at the specs on the new version, big mistake. Fortunately I only wasted money on one of them. Never again. Imagine a printer that only prints with proprietary over priced paper. That's exactly what this is. Huge disappointment. I won't be forced to buy their labels so this will just get tossed in the garbage.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 30, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We apologize our product has not met your expectations. We expect the best from our products and it seems, on this occasion, we have let you down. We hope that your future experience with DYMO will be better. The new LabeWriter is only compatible with DYMO Authentic labels. If you are still having issues, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Zero rating, can't get the software to work at all
on December 2, 2021
Posted by: David C
from Shingle Springs, CA
Bought the Dymo 550 November 12, 2021, and so far, have not been successful in getting the software to work. Have downloaded it at least 8 times and a message reads, "there is a problem with the software and the program will be closed." Then it goes to download the program again. I wouldn't give this a single star rating; it is a zero.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, December 6, 2021
Hi David, this is Vernie from DYMO Consumer Care. Thank you for providing us feedback for our LabelWriter 550. I sincerely apologize that our product has not met your expectations. Normally the process of installing the software should be straight-forward but since you are encountering an error message during the installation, additional steps will need to be done. I would like to provide you with the steps to re-install the program successfully over to your email. We are happy to assist in resolving all issues with any of our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO is going down hill fast
on December 11, 2021
Posted by: OMG Print my label
I don't understand how technology make things worse, DYMO used to be a great product, now the machine is telling me my labels are low , the labels aren't compatible when I'm using DYMO labels. Why can't I just plug in and print and not have to go through all these checks and balances to make sure DYMO owns you.
No, I would not recommend this to a friend.
Response from Dymo.comBy Kasia, Consumer Care, December 17, 2021
Hello, this is Kasia from DYMO Consumer Care. We apologize our product has not met your expectations. I would like to inform you that LabelWriter 550 works with original DYMO new generation labels, that have been on the market for over a year, thus superseding the availability of old generation labels. We understand that especially those Consumers who use our LabelWriter printers for business purposes may have a stock of old generation labels in greater quantities. We advise such Consumers to contact us directly, as the process of replacing labels is tailored individually for such Users of our devices.
If you encountered any further issues setting up the DYMO printer on your computer, please do not hesitate to give us a call at 877 724 8324, Monday - Friday, 9am - 5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
If you encountered any further issues setting up the DYMO printer on your computer, please do not hesitate to give us a call at 877 724 8324, Monday - Friday, 9am - 5pm EST. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Don’t buy
on December 31, 2021
Posted by: Stuart ZZ
Bought a month ago. Absolutely usless. Wil not print to correct sizes , difficult to set up, jams all the time.
Didn’t really want to buy another Dyno as the 450 is forever jamming , but figured this would be better. It isn’t.
Oh and the kicker, it’s “product locked” so u can’t add the significantly cheaper( and better quality) stickers that are readily available. We HAD to buy different stickers because the branded dymo stickers are usless and don’t stick to ANYTHING.
DONT BUY. Going to probably bin mine it’s that awful.
Thanks Dymo. You’re a joke.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, January 3, 2022
Hello Stuart, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550. We sincerely apologize our products have not met your expectations. The information that the 550 series will only be compatible with authentic DYMO branded labels were posted in all product listings as well as marketing materials and in the printers itself. Once you have inserted the DYMO labels, the software will automatically recognize the label type for you. Please be informed that we not able to guarantee the performance of labels from other brands. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Don't by the latest 550 or 5XL
on June 8, 2022
Posted by: collectibles
We have about 40 Dymo 400, 450 and 450 turbos deployed. We use 3 different size labels: 1x3 1/2, 1x2 1/8, and 1x1. We resell collectible items and the original packaging is very valuable to the items, therefore we use removable labels so we do not damage the valuable original packaging. Dymo does not offer removable labels. Even at a premium, we would consider buying Dymo labels, but they don't sell what we have been buying for years. We are forced to look for a different printer manufacturer.
While testing, we noticed the Dymo 550 would not even recognize its own labels. You have to spin the labels until the printer recognizes the RFID chip inside the roll. This is not great for users who print labels all day long and have to futz with the labels until the printer believes it has it's own labels.
We are looking at label makers from the japanese watch maker and striped horseys.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, June 9, 2022
Hello.
We are very sorry that our product has not met your expectations. The removable labels that we have are the 2-1/8" x 2-3/4" Large Multipurpose labels, 1-1/4" x 2-1/4" Medium Multipurpose Labels, and the 2" x2-5/16" removable multipurpose labels. Our DYMO LabelWriter 5 series printers are only compatible with DYMO Labels manufactured after April 2020 and the printers have been designed to work specifically with DYMO labels to prevent issues like excessive feeding, label jams, and misaligned printing.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are very sorry that our product has not met your expectations. The removable labels that we have are the 2-1/8" x 2-3/4" Large Multipurpose labels, 1-1/4" x 2-1/4" Medium Multipurpose Labels, and the 2" x2-5/16" removable multipurpose labels. Our DYMO LabelWriter 5 series printers are only compatible with DYMO Labels manufactured after April 2020 and the printers have been designed to work specifically with DYMO labels to prevent issues like excessive feeding, label jams, and misaligned printing.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Remove the Dymo Label Restrictions
on July 14, 2022
Posted by: smac
from minnesota
I have worked with the 450 for years in a science lab. We use special labels that are made for extremely cold temps. Dymo does not sell anything compatible with liquid nitrogen temps. We have to switch to a competitor because our 450 are going extinct and can not replace them with the 500/550 new version. I get Dymo wants to make money but how much are they losing by losing loyal customers?
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 15, 2022
Hello.
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic Dymo labels manufactured after April 2020 to reduce issues like misaligned printing, label jams, and excessive feeding.
We recommend purchasing the LabelWriter 4XL and LabelWriter 450Duo if you are using custom labels.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic Dymo labels manufactured after April 2020 to reduce issues like misaligned printing, label jams, and excessive feeding.
We recommend purchasing the LabelWriter 4XL and LabelWriter 450Duo if you are using custom labels.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Expensive Labels
on August 10, 2022
Posted by: Smallbusinessowner27
from Huntsville,al
Wished I had done more research and believed there was not a “work around” having to buy only Dymo brand labels. As a small business, the Dymo brand labels are 6x the cost and not doable. Do not recommend solely for the fact you have to use expensive Dymo labels (that still jam mind you)
Response from Dymo.comBy Satya, DYMO, August 15, 2022
Hello.
We apologize our product has not met your expectations. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, we appreciate your feedback, which is important to us to improve product standards in all terms.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, we appreciate your feedback, which is important to us to improve product standards in all terms.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Having to buy only Dymo lables is terrible.
on December 13, 2022
Posted by: Scooter66720
We have 4 Dymo printers for our office and needed a 5th.
I bought the 550 to add to the mix. Went to put in our labels and they aren't recognized. They have to be authentic Dymo labels. After pricing the authentic ones they are a 150% increase in label costs for us. So we will be switching over to something else once the printers need replacing and we will be scraping the 550 we just bought.
I bought the 550 to add to the mix. Went to put in our labels and they aren't recognized. They have to be authentic Dymo labels. After pricing the authentic ones they are a 150% increase in label costs for us. So we will be switching over to something else once the printers need replacing and we will be scraping the 550 we just bought.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, DYMO, December 16, 2022
Hello.
We sincerely apologize for the inconvenience caused and would like to kindly inform you that LabelWriter 5 series printers work with authentic DYMO labels only, to prevent issues like label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and would like to kindly inform you that LabelWriter 5 series printers work with authentic DYMO labels only, to prevent issues like label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com