Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
1
Will not upgrade to 500-series printers
on August 3, 2022
Posted by: Josh J
from Schiller Park, IL
As with many other reviewers, the move to requiring "genuine" Dymo branded label stock will force my company to find another printer solution. We've been using the 400-series printers with 3rd party, custom label stock for years and cannot use the new 500-series models (even if we could, we wouldn't due to the incredibly expensive Dymo label stock).
Dymo, this is hurting your business and has lost you a customer from my team.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, August 5, 2022
Hello.
We apologize our product has not met your expectations. We come out with specific designed printer to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We appreciate your valuable feedback to improve our products.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. We come out with specific designed printer to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. We appreciate your valuable feedback to improve our products.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Really Dymo?
on July 28, 2022
Posted by: Danielle W
from Toronto, ON
We ended up getting the new LabelWriter 550 for work and this is the worst waste of money you can possibly imagine. Sure it's easy to use...but only if you pay for Dymo's labels. We have custom ones that we use and now we have to go through the hassle of returning this just so we can get a printer that will let you use what isn't theirs. Great method to make people not want to buy your products in the future.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 29, 2022
Hello Danielle.
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic DYMO labels manufactured after April 2020 to reduce issues like excessive feeding, misaligned printing, and label jams.
If you are using custom labels, we recommend purchasing the LabelWriter 450Duo or the LabelWriter 4XL instead.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic DYMO labels manufactured after April 2020 to reduce issues like excessive feeding, misaligned printing, and label jams.
If you are using custom labels, we recommend purchasing the LabelWriter 450Duo or the LabelWriter 4XL instead.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on July 23, 2022
Posted by: Vet Hospital
from Florida
Only uses Dymo stock labels - cannot use any other brand of labels. As a hospital they do not have the correct label sizes for our prescription vials.
Response from Dymo.comBy Satya, DYMO, July 25, 2022
Hello,
I am sorry to hear that you are facing issues with new innovation of labels. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Your feedback will be forwarded to appropriate department.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
I am sorry to hear that you are facing issues with new innovation of labels. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Your feedback will be forwarded to appropriate department.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DRM lockdown. Do not buy.
on July 18, 2022
Posted by: RVDYMO
from Dublin
The 550 requires you use their labels, I know they'll post saying it's in the marketing materials, but that's not enough. They have just lost the direct sale of 5 machines for a new office, plus any business when we replace the other 30 or so machines.
Shooting themselves in the foot with their stupid DRM lockdown.
Response from Dymo.comBy Cynthia, Dymo, July 19, 2022
Hello.
We sincerely apologize for the inconvenience caused by our product. The LabelWriter 5 series printers were designed to work specifically with DYMO authentic labels manufactured after April 2020 to stop issues like excessive feeding, misaligned printing, and label jams.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product. The LabelWriter 5 series printers were designed to work specifically with DYMO authentic labels manufactured after April 2020 to stop issues like excessive feeding, misaligned printing, and label jams.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Remove the Dymo Label Restrictions
on July 14, 2022
Posted by: smac
from minnesota
I have worked with the 450 for years in a science lab. We use special labels that are made for extremely cold temps. Dymo does not sell anything compatible with liquid nitrogen temps. We have to switch to a competitor because our 450 are going extinct and can not replace them with the 500/550 new version. I get Dymo wants to make money but how much are they losing by losing loyal customers?
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 15, 2022
Hello.
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic Dymo labels manufactured after April 2020 to reduce issues like misaligned printing, label jams, and excessive feeding.
We recommend purchasing the LabelWriter 4XL and LabelWriter 450Duo if you are using custom labels.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work with authentic Dymo labels manufactured after April 2020 to reduce issues like misaligned printing, label jams, and excessive feeding.
We recommend purchasing the LabelWriter 4XL and LabelWriter 450Duo if you are using custom labels.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Easy to use and perfect for my need
on June 23, 2022
Posted by: Kris Y
from New York
Purchased this because my friend strongly recommended it to me and I'm so glad I did! Extremely easy to set up and intuitive to use. I can also load the cartridges easily and so happy with the print quality as well! Finally I can separate stuff between hubby and I. Highly recommended for anyone looking for a quality build label maker!
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
Labels are a pain
on June 23, 2022
Posted by: Ashe
from New Jersey
It's really a pain that we have a stock of older DYMO labels for our 350 & 450 label writers but they won't work on the 550 because they don't have chips. So what am I supposed to do with the older labels we purchased? I am aware the newer models have a chip and we do use the correct labels but my concern is the older dymo labels can't be used so am I to just throw them away? Waste of money and resources. You should have something in place for people to be able to exchange their older dymo labels for the new ones because this is robbery.
Response from Dymo.comBy Cynthia, Dymo, July 5, 2022
Hi Ashe.
We sincerely apologize for the inconvenience caused.
Kindly reach out to us for assistance via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Kindly reach out to us for assistance via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Do not buy this printer
on June 18, 2022
Posted by: Jan T
from Netherlands
Although they look almost identical, the 550-series is absolutely nothing like the 450-series that came before it. The 550 works differently in almost every aspect and as easy as it was to integrate the 450 with your application, integrating the 550 was like extracting a wisdom tooth : a painful process. On top of that, the 550 has been sabotaged to only accept Dymo's own -and very expensive- consumables. I strongly advise against buying this printer.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, July 13, 2022
Hello.
Please accept our sincerest apologies for the inconvenience caused by our product.
The LabeWriter 5 series printers work specifically with Dymo authentic labels to reduce issues like misaligned printing, excessive feeding, and label jams. You can also find the User Manual for the DYMO Connect software on our website for assistance with the software features.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Please accept our sincerest apologies for the inconvenience caused by our product.
The LabeWriter 5 series printers work specifically with Dymo authentic labels to reduce issues like misaligned printing, excessive feeding, and label jams. You can also find the User Manual for the DYMO Connect software on our website for assistance with the software features.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com