Customer reviews from Dymo.com
DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Average customer rating
3.2
(357 Reviews)
Rating breakdown 357 reviews
5 Stars
156
4 Stars
44
3 Stars
15
2 Stars
7
1 Star
135
45%of customers recommend this product.
(
69 out of
155)
Customer Reviews for DYMO - LabelWriter 550 Desktop Label Printer, (2112552) - Black
Customer Rating
1
Frustrating waste of time and money
on January 9, 2023
Posted by: Miserable
Bought this to replace an old 450. Have never been able to get it to work, after wasting countless hours. I even bought the new 550 labels. I'm getting one error after the other (label jam when there is no jam - the label threads fine when I press the forward/back button).
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, January 16, 2023
Hello,
We apologize our product has not met your expectations. DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Also, we appreciate if you could provide us what kind of errors (errors on software or errors on hardware) as LabelWriter 450 and LabelWriter 550 uses different software. However, your feedback is valuable for us to improve our product.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Also, we appreciate if you could provide us what kind of errors (errors on software or errors on hardware) as LabelWriter 450 and LabelWriter 550 uses different software. However, your feedback is valuable for us to improve our product.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Unusable because of label requirement.
on December 29, 2022
Posted by: IT Guy FW
from Indiana
Like others have posted. Labels at Vets printing RX drug labels need to have pre printed custom labels printed to meet FDA laws. This makes this printer useless for us and many other places that require similar style labels. Dymo--making a good product that many want to use, can use, and is reliable will improve your bottom line, not forcing Dymo branded labels.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, January 2, 2023
Hello.
We apologize that our product has not met your expectations. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service, therefore we will be forwarding this information to the appropriate department for consideration.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize that our product has not met your expectations. All feedback is valuable to us and helps us develop ourselves further to provide the best possible consumer service, therefore we will be forwarding this information to the appropriate department for consideration.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Having to buy only Dymo lables is terrible.
on December 13, 2022
Posted by: Scooter66720
We have 4 Dymo printers for our office and needed a 5th.
I bought the 550 to add to the mix. Went to put in our labels and they aren't recognized. They have to be authentic Dymo labels. After pricing the authentic ones they are a 150% increase in label costs for us. So we will be switching over to something else once the printers need replacing and we will be scraping the 550 we just bought.
I bought the 550 to add to the mix. Went to put in our labels and they aren't recognized. They have to be authentic Dymo labels. After pricing the authentic ones they are a 150% increase in label costs for us. So we will be switching over to something else once the printers need replacing and we will be scraping the 550 we just bought.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, DYMO, December 16, 2022
Hello.
We sincerely apologize for the inconvenience caused and would like to kindly inform you that LabelWriter 5 series printers work with authentic DYMO labels only, to prevent issues like label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and would like to kindly inform you that LabelWriter 5 series printers work with authentic DYMO labels only, to prevent issues like label jams, excessive feeding, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Does not recognize Dymo labels
on December 11, 2022
Posted by: PWalnut
from Wichita Falls
Not an improvement of the 440. Does not recognize some Dymo labels.
Response from Dymo.comBy Cynthia, DYMO NA, December 15, 2022
Hello.
We sincerely apologize for the inconvenience caused by our product.
LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020, your labels are compatible with the LabelWriter 5 series if:
1. the packaging is blue, and there are two black dots next to the barcode.
OR
2. the packaging is green with the recycling sign at the left bottom corner of the front part of the package.
If you do not have the box anymore, please check the core of the labels. If there is the DYMO logo inside, the labels are compatible with the LabelWriter 5 series
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product.
LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020, your labels are compatible with the LabelWriter 5 series if:
1. the packaging is blue, and there are two black dots next to the barcode.
OR
2. the packaging is green with the recycling sign at the left bottom corner of the front part of the package.
If you do not have the box anymore, please check the core of the labels. If there is the DYMO logo inside, the labels are compatible with the LabelWriter 5 series
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Labels don't work
on December 6, 2022
Posted by: YogiTruCare
from Rochester NY
Even authentic Dymo Labels don't work on this machine. It keeps saying No Labels Found error even though it is loaded with genuine DYMO labels
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, December 7, 2022
Hi Yogi,
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Perhaps, you might be having old DYMO labels which are manufactured before April 2020 and they do not contain RFID chip in label rolls. If your label rolls are from DYMO and old DYMO labels, We would replace them with new label rolls for free of charge. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
We apologize our product has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. Perhaps, you might be having old DYMO labels which are manufactured before April 2020 and they do not contain RFID chip in label rolls. If your label rolls are from DYMO and old DYMO labels, We would replace them with new label rolls for free of charge. However, your feedback is valuable for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Written by a customer while visiting Dymo.com
Customer Rating
2
Won't sort addresses alphabetically
on November 29, 2022
Posted by: Mike8102
from Austin, TX
I bought this 550 Labelwriter to replace a Labelwriteer 400. I was dismayed to learn that the 550 will not sort addresses alphabetically by last name. I have many contacts to keep in the Labelwriter file but this inability to arrange them alphabetically is a show stopper
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, December 20, 2022
Hello.
We are sorry to hear that you are facing issues with our software. DYMO Connect could surely arrange the addresses in alphabetical order. Please make sure you have created address begin with no spaces. Also you import the whole address book from old software to new software as it is in same order. However, your valuable feedback is important for us to improve our software time to time.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear that you are facing issues with our software. DYMO Connect could surely arrange the addresses in alphabetical order. Please make sure you have created address begin with no spaces. Also you import the whole address book from old software to new software as it is in same order. However, your valuable feedback is important for us to improve our software time to time.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DOESN'T WORK WITH PRINT SERVERS!!!
on November 28, 2022
Posted by: RowdyLabeler
from Albany, NY
This does NOT work like prior non-turbo models. At least partially my fault for not studying better, but there should be big, bold letters stating this. Since the 550 turbo has an ethernet connection, this model will NOT work with Dymo, HP or any other print server as far as I can tell. We're dead in the water. Hopefully we will be able to return or exchange. We need these networkable.
Response from Dymo.comBy Satya, DYMO, December 1, 2022
Hello.
We apologize our product has not met your expectations. The option of connecting to print server is removed as labelwriter 550turbo is capable of having its own static IP and also can she shared on local networks with Ethernet cable. We tried to make it more user friendly and avoiding extra installations but we failed in your case. However, your valuable feed would help to improve ourselves always
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. The option of connecting to print server is removed as labelwriter 550turbo is capable of having its own static IP and also can she shared on local networks with Ethernet cable. We tried to make it more user friendly and avoiding extra installations but we failed in your case. However, your valuable feed would help to improve ourselves always
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
DYMO 550 is absolutely terrible
on November 8, 2022
Posted by: Staten
from California
My DYMO Duel Printer suddenly stopped working. I tried everything and finally purchased a DYMO 550. None of my DYMO labels would work. I found out that I had to purchase new labels with an approved code on the back side. The software is impossible to use and the user explanations are useless. The older product and software were very user friendly and useful this new product is absolutely terrible. Also the new product will not sync with the Apple Contacts file. I feel that I have been cheated.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, November 10, 2022
Hi Staten,
We apologize our product and software has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product and software has not met your expectations. Our DYMO 5 series printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. If your label rolls are from DYMO, We would replace them with new label rolls for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com